Head (Scientific Services )

Job Title:

Location:

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities enabling them to improve outcomes, make progress, and benefit the generations that follow.

About the Role:

The Head Scientific Services will lead the strategic development and operational delivery of Springer Healthcare Indias Medical Communications Services business. This role requires a dynamic leader with a strong entrepreneurial mindset, deep expertise in MedComms, strong commercial acumen and the ability to build and scale a high-performing team. The ideal candidate will combine hands-on execution with strategic vision, leveraging industry networks, driving service innovation, and engaging with clients to deliver strategic value across the pharmaceutical, biotech, and medical device industries.

Roles Responsibilities:

Business Leadership:

Define and execute the strategy for Medical Communications Services in India.

Drive P&L accountability, revenue growth, and profitability for the Services division.

Team Management:

Build, mentor, and lead a large, multidisciplinary team (medical writers, account managers, digital specialists).

Foster a culture of collaboration, innovation, and client-centricity.

Client Engagement & Networking:

Develop and maintain strong relationships with senior stakeholders in pharma and healthcare

Act as a trusted advisor to clients, providing strategic counsel on medical communications and digital engagement.

Service Innovation:

Expand service offerings across medical education, scientific content, digital solutions, and omnichannel engagement.

Ensure integration of cutting-edge digital tools and platforms in service delivery.

Operational Excellence

Ensure delivery of high-quality, compliant, and scientifically accurate content and services.

Implement scalable processes and KPIs to monitor performance and client satisfaction.

Collaboration & Integration

Work closely with the Reprints/Curated Content team to ensure synergy and cross-sell opportunities.

Collaborate with global Springer Healthcare teams to leverage best practices and global capabilities.

Experience, Skills and Qualification:

Experience:

15+ years in medical communications or healthcare marketing, with at least 5 years in a senior leadership role.

Skills:

Proven track record of scaling MedComms services within an agency or healthcare communications environment.

Experience managing large teams and complex projects across multiple therapy areas.

Expertise:

Deep understanding of Medical Affairs, scientific communications, and regulatory requirements