Head of Warehouse

As the Head of Warehouse, you will be responsible for overseeing all warehouse operations, focusing on fulfilling both B2C (e-commerce orders) and B2B (bulk/wholesale dispatches). Your role is crucial in maintaining a lean, agile, and customer-focused supply chain. Your responsibilities will include: - Overseeing end-to-end warehouse operations including inbound receiving, storage, inventory management, order processing, packaging, and dispatch. - Leading and optimizing workflows for B2C e-commerce fulfillment and B2B client dispatches, ensuring a balance between speed, accuracy, and scale. - Coordinating with internal teams (customer support, sales, production) and external partners (logistics providers, 3PLs). - Ensuring timely and accurate order dispatch across platforms and sales channels. - Monitoring and improving warehouse KPIs such as order fulfillment rate, inventory accuracy, dispatch timelines, and shrinkage. - Implementing efficient systems and SOPs to handle peak loads during high-volume periods. - Managing and training warehouse staff to adhere to safety and operational standards. - Planning warehouse layout for optimal storage and movement of goods. - Conducting regular inventory audits and ensuring accurate reconciliation across systems. - Leveraging technology (WMS, barcoding, etc.) to streamline processes and reduce manual errors. Requirements for this role include: - 5+ years of warehouse/operations experience, preferably in an e-commerce or retail environment. - Strong background in managing both D2C/B2C and B2B warehouse dispatches. - Experience in handling multi-channel fulfillment and working with logistics and courier partners. - Skills in warehouse management systems, inventory control software, and basic Excel/data tools. - Demonstrated ability to lead teams, design processes, and scale operations. - Highly organized with attention to detail and a solutions-first mindset. Bonus points if you have experience in the fashion/apparel or D2C ecosystem, familiarity with third-party logistics (3PL) coordination, or exposure to ERP systems or integration with e-commerce platforms. This job opportunity was posted by Ambar Aneja from SIX5SIX.,