Head of Social

**Job Description:** As the Head of Social at our agency, you will play a pivotal role in shaping the voice and presence of the brands we collaborate with across various social platforms. Your focus will not only be on garnering likes but on community building, narrative shaping, and leading a team of creative individuals. **Key Responsibilities:** - Develop and implement a robust social media strategy aligned with business goals. - Identify and utilize key social media platforms for brand promotion and engagement. - Set clear objectives and KPIs for social media initiatives and campaigns. - Lead, mentor, and manage the social media team to foster professional development. - Oversee the creation of high-quality, engaging content for social media platforms. - Monitor audience interactions, enhance follower engagement, and resolve customer inquiries. - Utilize social media analytics tools to track performance metrics and generate insights. - Collaborate with other departments for cohesive messaging and support integrated campaigns. - Act as a brand ambassador, manage social media crises, and uphold brand values. **Qualifications Required:** - Proven track record in senior social media management with successful growth strategies. - Experience in team management, performance reviews, and talent development. - Ability to translate business objectives into tactical social media plans. - Proficiency in handling sensitive brand situations and crises. - Deep technical knowledge of social media management platforms. - Strong eye for design and copy to ensure adherence to brand guidelines. At Toaster, an award-winning agency operating globally, we value creativity, diversity, and innovative ideas. We believe in fostering a team that embraces different perspectives, leading to exceptional results. If you are ready to unleash your creativity and push boundaries, we invite you to join us! We welcome applicants from all backgrounds and encourage you to bring your unique talents to our vibrant team.,