"Head of Salesforce Practice"

Job Description

Role Summary As the Head of Salesforce Practice , you will be responsible for leading the strategic direction, delivery, and growth of our Salesforce services. You will oversee a team of developers, architects, and consultants, ensure high-quality implementations, and act as a trusted advisor to our clients. Key Responsibilities Define and lead the Salesforce strategy and roadmap for the organization Oversee end-to-end Salesforce project delivery , ensuring best practices in design, development, and deployment Provide technical leadership on architecture and complex solutioning Lead pre-sales activities , including proposal building, client presentations, and solution design Build, mentor, and scale a high-performing Salesforce team Stay current with new Salesforce releases, features, and best practices Manage client relationships and act as a senior escalation point Drive quality assurance, compliance , and internal process improvements Collaborate with cross-functional teams including Sales, Marketing, and Product Ensure optimal use of Salesforce licenses , tools, and third-party integrations Key Requirements 8+ years of IT experience, with minimum 5+ years of Salesforce leadership Proven experience in leading multiple Salesforce implementation projects Deep expertise in Sales Cloud, Service Cloud , and ideally Marketing/Experience Cloud Experience with Salesforce integrations using REST/SOAP APIs and middleware like MuleSoft Strong knowledge of Salesforce architecture, development (Apex, LWC), and deployment Experience working with global clients in a consulting/delivery environment Excellent communication and stakeholder management skills Salesforce Certifications (System/Application Architect preferred; CTA is a plus) Job Type: Full-time Benefits: Cell phone reimbursement Provident Fund Work from home Schedule: Day shift Monday to Friday Work Location: In person