Head of Global Operations

As the Global Operations Head - Insurance (UK Market), you will be responsible for overseeing large-scale Insurance Operations with a focus on P&C Insurance and UK Market processes. Your role will require strategic vision, operational rigor, and deep domain expertise. Key Responsibilities: - Lead end-to-end Insurance Operations and Service Delivery, holding full P&L accountability. - Drive transformation and digital initiatives by leveraging automation, GenAI, and Lean Six Sigma frameworks. - Engage with global clients to understand business priorities, address challenges, and deliver measurable outcomes. - Build and mentor high-performing teams, fostering a culture of learning, collaboration, and accountability. - Ensure operational excellence through effective governance, SLA adherence, and continuous improvement. - Strengthen client partnerships, enhance customer experience, and drive revenue growth. - Collaborate across functions and geographies to align operations with broader business goals. Qualifications Required: - Strong background in P&C Insurance Operations with hands-on exposure to UK Market underwriting. - Proven leadership experience in managing large, multi-location teams and complex client portfolios. - Demonstrated success in Operations, Service Delivery, Transformation, and P&L Management. - Strong understanding of GenAI, digital enablement, and automation in operations. - Excellent communication, stakeholder management, and executive presentation skills. - Ability to work effectively in a global, matrixed environment and lead through influence. Please note that no additional details of the company were provided in the job description.,