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Head IT ,Infrastructure & Systems For ISP based at Mumbai

Head IT ,Infrastructure & Systems For ISP based at Mumbai

Talent Leads HR

15 - 20 years

30 - 40 Lacs

Navi Mumbai Mumbai (All Areas)

Posted:1 month ago| Platform:

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Skills Required

IT Infrastructure Management IT Security Management IT Infrastructure Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities The Head of IT, Infrastructure & Systems is responsible for managing and optimizing the companys entire IT ecosystem — including infrastructure, enterprise applications, business support systems (BSS), operational support systems (OSS), cybersecurity, and IT governance . This role ensures business continuity, scalability of IT platforms, and strong alignment between technology and business needs. IT Infrastructure & Cloud Management Oversee data centers, servers, storage, cloud (public/hybrid), and enterprise network environments. Ensure high availability, performance, and disaster recovery readiness. BSS/OSS Platform Leadership Lead the design, deployment, and management of key systems: CRM, billing, service provisioning, ticketing, network inventory, etc. Collaborate with network teams to ensure seamless integration and automation. Enterprise Systems & Internal Tools Manage ERP , collaboration tools and internal portals. Support analytics and reporting systems that enable business intelligence and strategic decision-making. Cyber security & Compliance Own cyber security frameworks, endpoint protection, firewalls and incident response protocols. Ensure compliance with telecom regulations, data protection laws and internal audit requirements. IT Governance, Asset & Vendor Management Define and enforce IT policies, change management processes, and asset lifecycle tracking. Manage technology vendors, contracts, renewals, and procurement cycles. Team Leadership & User Support Lead IT support, infrastructure engineers, system administrators, and developers. Ensure responsive and customer-oriented IT support with clear SLAs for internal users.

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Head IT ,Infrastructure & Systems For ISP based at Mumbai