Job
Description
At Flurn, the goal is to redefine education by fostering 21st-century skills such as creativity, communication, collaboration, critical thinking, and empathy through engaging programs in music, dance, and sports. Currently active in Bangalore across 200+ apartment communities with over 50,000 students, Flurn aims to expand to four more cities by 2025. To support this growth, we are seeking a dynamic Head of Teacher Success to lead and expand our teacher network. As the Head of Teacher Success, you will play a pivotal role in setting the vision, strategy, and execution plan to scale Flurn's teacher base by 10X while ensuring top-quality outcomes for both teachers and students. The ideal candidate for this role is an inspiring leader with expertise in talent acquisition, teacher development, and operational excellence. You will oversee a dedicated team to deliver a seamless experience for our freelance and full-time teachers and contribute significantly to Flurn's expansion nationally and globally. Key Responsibilities: Vision & Strategy: - Develop and execute a long-term vision for Flurn's Teacher Success function. - Create a strategic roadmap to expand the teacher base significantly while upholding teaching standards. - Collaborate with sales & marketing teams to ensure the availability of high-quality instructors across all program categories. - Lead the enhancement of teacher recruitment, onboarding, and development processes in line with Flurn's mission and values. Teacher Acquisition & Growth: - Supervise the recruitment of top-tier teaching talent through marketing initiatives. - Devise strategies to attract skilled instructors in music, dance, sports, and other extracurricular activities, promoting diversity in expertise. - Expand the teacher base in new markets, especially in upcoming cities like Pune and Hyderabad. Team Leadership: - Mentor and manage the Teacher Success team, fostering a culture of high performance and collaboration. - Establish and monitor team performance metrics to achieve objectives related to teacher acquisition, retention, and training. Teacher Development & Quality: - Design training programs, coaching frameworks, and quality assessment tools to ensure teaching excellence. - Provide continuous support, feedback, and professional development opportunities for teachers. - Address performance issues and conflicts constructively to maintain a high-performance teacher community. Operational Excellence: - Collaborate with cross-functional teams to optimize the teacher experience and align with company goals. - Enhance teacher satisfaction levels, aiming for a 5-star experience for both teachers and students. Desired Skills & Experience: - Leadership: Over 8 years of senior leadership experience, preferably in recruitment, talent acquisition, or operations. - Strategic Vision: Demonstrated ability to set and achieve long-term strategic goals in a dynamic environment. - Education Expertise: Background in education or freelance talent management is advantageous. - Scale & Growth: Proven success in scaling teams or business units significantly while upholding quality standards. - Operational Excellence: Strong operational acumen in optimizing systems and processes for efficiency. - People Management: Exceptional leadership and coaching skills with a focus on team development. - Communication: Outstanding communication abilities to inspire internal teams and external partners. - Adaptability: Ability to thrive in a fast-paced, high-growth environment with a hands-on approach. Join Flurn to make a significant impact on the future of education, lead a critical team, and be part of a mission-driven, collaborative environment. If you are passionate about transforming education and scaling a high-impact startup, we invite you to apply today and contribute to shaping the future of 21st-century learning.,
