Hardware Support Engineer

Teamlease Digital

2 - 3 years

2 Lacs

mundra

Posted:None| Platform:

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Skills Required

hardware support printer support ot laptop support ot support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Troubleshooting OT system OS (windows) issues.
Support for standard software issues.
Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.
Installation / re-installation / configuration of systems with the help of Plant IT/Automation Team.
Support for local area network issues (LAN), DHCP client at system level.
Install antivirus software and Signature as per guidelines received from Adani Cyber team.
Install approved patches onto OT Systems post approval from Plant IT / Automation team.
Troubleshooting hardware issues/ Replacing spare parts on best effort basis (based on availability/ arranged by plant teams)- e.g. power supply, monitor, hard-disk, motherboard, media converters, CD/ DVD drive issues.
Manually Monitor local application backup on servers. Need to check if backup file created or not on local USB HDD. Escalate to OEM in case of any issues.
OT hardware inventory record keeping & update.
Half yearly Physical Asset Verification.
Manually maintain User List having access to OT Systems under guidance of Plant IT / Automation team.
Formatting and data removal for obsolete OT Servers/ machines which need to be disposed off (similar to IT procedure).
For Process Control Systems (PCS), providing basis IT Support related to OS.
Role & responsibilities

Preferred candidate profile

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