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Hamper House By Chitra

5 Job openings at Hamper House By Chitra
Human Resources Executive (Remote, Full-Time) delhi,india 3 years None Not disclosed Remote Full Time

Company: Hamper House by Chitra Location: WFH / Hybrid Job Type: Full-Time No. Of Opening: 7 Salary: 8 LPA - 12 LPA About Us Hamper House by Chitra is a premium gifting brand specializing in customized hampers for corporate clients, weddings, festivals, and special occasions. As our business grows, we are looking for a dedicated HR Executive to manage people, processes, and culture effectively, ensuring smooth operations and employee satisfaction. Key Responsibilities Recruitment & Onboarding Manage end-to-end recruitment: job postings, screening, interviews, and selection. Onboard new employees and ensure smooth integration into the team. HR Operations Maintain employee records, contracts, attendance, and leave management. Draft and update HR policies as per company requirements. Ensure compliance with labor laws and HR best practices. Employee Engagement & Development Organize training, workshops, and team-building activities. Foster a positive work culture by handling employee queries and grievances. Assist management in performance evaluation and appraisal processes. Administration & Coordination Support payroll processing in coordination with accounts. Coordinate with different departments to ensure smooth HR operations. Contribute to organizational planning and resource allocation. Requirements Bachelor’s degree in Human Resource Management, Business Administration, or related field. 1–3 years of HR experience (preferred in retail, FMCG, lifestyle, or startup environment). Knowledge of HR policies, labor laws, and statutory compliance. Strong interpersonal, communication, and organizational skills. Proficiency in MS Office / HR software tools. Ability to work in a fast-paced, growing business environment. What We Offer Competitive salary + performance incentives. Opportunity to grow with a creative and expanding brand. A collaborative and supportive work environment. Exposure to diverse roles in HR and business operations. 5 Days Working

Customer Success & Relationship Manager ( Remote) delhi,india 6 years None Not disclosed Remote Full Time

Position: Customer Success & Relationship Manager Openings: 30 Salary Range: ₹6–12 LPA (Negotiable) Work Mode: Work from Home (5 Days Working) Language: English + Any One Regional Language About the Role We are seeking highly motivated and client-focused professionals to join our team as Customer Success & Relationship Managers . The role is critical to ensuring long-term client satisfaction, retention, and growth. You will be the key point of contact for our customers, helping them achieve success with our offerings, nurturing strong relationships, and identifying opportunities to expand business value. Key Responsibilities Act as the primary relationship manager for assigned clients, building trust and ensuring their long-term success. Understand client needs, goals, and challenges to provide tailored solutions and proactive support. Drive client engagement by ensuring effective onboarding, adoption, and utilization of services. Collaborate with internal teams (sales, operations, product, and marketing) to deliver a seamless customer experience. Identify opportunities for upselling and cross-selling by understanding customer requirements and business growth areas. Monitor customer satisfaction through regular check-ins, feedback sessions, and data analysis. Resolve client concerns and escalations efficiently to maintain high retention levels. Maintain accurate records of customer interactions and relationship milestones in CRM tools. Desired Skills and Qualifications Bachelor’s degree in Business, Marketing, Communication, or a related field. 2–6 years of proven experience in Customer Success, Relationship Management, Account Management, or Client Servicing. Strong communication and interpersonal skills with the ability to influence and build lasting relationships. Problem-solving mindset with a customer-first approach. Ability to work independently and manage multiple client accounts simultaneously. Proficiency in CRM platforms, MS Office/Google Workspace, and virtual collaboration tools. What We Offer Competitive salary in the range of ₹6–9 LPA based on experience and expertise. Work-from-home flexibility with a 5-day working week. Opportunity to work with a growing organization and contribute directly to business expansion. A collaborative, growth-oriented environment with continuous learning opportunities.

Digital Marketing & Content Strategy Specialist delhi,india 6 years None Not disclosed Remote Full Time

Position: Customer Success & Relationship Manager Openings: 27 (Digital Marketing Manager -2 | SEO Expert: 8 | Content Writer: 6 | Social Media Expert: 7 | Video Editor- 4) Salary Range: ₹6–18 LPA (Negotiable) Work Mode: Work from Home (5 Days Working) Location: Remote/Hybrid Employment Type: Full-Time Experience Required: 3–6 years in Digital Marketing & Content Strategy Industry: E-commerce / Lifestyle / Gifting About Us We are a growing brand committed to delivering [quality products/services] with creativity and excellence. To expand our digital footprint and connect meaningfully with our audience, we are looking for a passionate Digital Marketing & Content Strategy Specialist to join our team. Key Responsibilities Digital Strategy & Execution Develop and implement result-driven digital marketing strategies across platforms (Google, Meta, LinkedIn, Instagram, etc.). Plan and execute paid ad campaigns (PPC, social media ads, retargeting). Monitor KPIs and optimize campaigns for maximum ROI. Content Strategy & Management Create and manage engaging, SEO-friendly content across social media, website, blogs, and email campaigns. Develop a content calendar aligned with brand campaigns and product launches. Collaborate with designers/creative teams for visual content creation. SEO & Analytics Optimize website content, landing pages, and blogs for organic traffic. Conduct keyword research and competitor analysis. Track, analyze, and report digital performance using Google Analytics and other tools. Brand Building & Community Engagement Strengthen the brand presence across social platforms through creative campaigns. Engage with online communities, influencers, and customers to build trust and loyalty. Drive innovation in digital storytelling to enhance brand voice. Requirements Bachelor’s degree in Marketing, Communications, Business, or related field. Proven 3–6 years of experience in digital marketing and content strategy. Strong knowledge of SEO, SEM, Google Ads, social media platforms, and email marketing. Proficiency with analytics tools (Google Analytics, SEMrush, HubSpot, etc.). Creative thinker with excellent communication and writing skills. Ability to multitask, prioritize, and deliver in a fast-paced environment. What We Offer Opportunity to work with a fast-growing, innovative brand. Creative freedom and space to experiment with fresh ideas. Competitive salary in the range of ₹6–18 LPA based on experience and expertise. Work-from-home flexibility with a 5-day working week. Growth-oriented role with learning opportunities.

Join Our Leadership Team – HR Managers Wanted (Hybrid / Remote) delhi,india 2 years None Not disclosed Remote Full Time

Position: HR Manager Number of Openings: 5 Location: Hybrid / Work from Home Working Days: 5 Days a Week About the Role We are looking for dynamic and experienced HR Managers to join our growing team. The ideal candidate will have strong communication skills, proven experience in handling HR operations, and the ability to manage and lead teams effectively. Key Responsibilities Oversee end-to-end HR functions including recruitment, onboarding, employee engagement, performance management, and compliance. Handle employee relations, resolve grievances, and ensure a positive work environment. Develop and implement HR policies and strategies aligned with business goals. Lead and manage the HR team, ensuring effective task allocation and performance monitoring. Collaborate with management to forecast hiring needs and develop talent pipelines. Maintain HR records and ensure compliance with legal and organizational requirements. Drive initiatives for employee training, development, and retention. Requirements Minimum 2 years’ experience as an HR Manager or similar role. Excellent communication and interpersonal skills. Proven experience in team handling and leadership. Strong understanding of HR processes, labor laws, and best practices. Ability to work independently in a hybrid / WFH environment. Strong problem-solving and decision-making abilities. What We Offer Flexible Hybrid / Remote working model. 5-day working culture promoting work-life balance. Opportunity to grow with a fast-scaling organization. Collaborative and supportive work environment.

Client Relationship & Coordination Executive india 3 years None Not disclosed On-site Contractual

Hamper House by Noida is a premium corporate gifting and luxury hamper brand, specializing in curated gifting solutions for businesses and special occasions. We combine creativity, quality, and personalization to deliver memorable gifting experiences that strengthen relationships and leave a lasting impression. Job Details Location: Sector 15, Noida Work Mode: Work from Office Working Days: 5 days a week Salary Range: ₹2.1 – 3.0 LPA No of Openings: 08 Role Overview We are looking for a Client Coordinator to be the bridge between our clients and internal teams. The role focuses on ensuring smooth client communication, managing gifting orders, and coordinating timely deliveries. As the key point of contact, you will handle client queries, share product details, manage schedules, and ensure a seamless experience from order placement to delivery. This is a coordination role with no sales or targets involved. Key Responsibilities Act as the primary contact for client interactions and order coordination. Share product details, pricing, and customization options with clients. Coordinate with production, packaging, and logistics teams to ensure timely execution of orders. Maintain client records and update databases for follow-ups and repeat orders. Manage order timelines, delivery schedules, and ensure client satisfaction. Support the management team with client communication updates and reports. Handle post-delivery feedback and assist in building long-term client relationships. Qualifications Strong communication skills in English & Hindi (verbal & written). Prior experience in client coordination, customer servicing, or operations . Ability to multitask, manage deadlines, and ensure smooth order handling. Proficiency in MS Office, email communication, and basic CRM tools. Bachelor’s degree preferred (Business, Communication, or related field). 0.5–3 years of relevant experience in client servicing, coordination, gifting/retail industry, BPO/KPO, or customer support.