Guest Service Staff

Job Description

Key Responsibilities Guest Interaction : Greet customers upon arrival and escort them to their tables. Present menus and provide detailed information about menu items, specials, and promotions. Take accurate orders for food and beverages and relay them to the kitchen staff. Answer any questions regarding ingredients, dietary restrictions, or recommendations. Provide prompt attention to guests, ensuring their needs are met throughout the meal. Service Execution : Serve food and drinks in a professional and timely manner. Check back with guests to ensure they are satisfied with their orders. Refill drinks and clear plates during the meal. Handle special requests or dietary restrictions with attention to detail. Payment Handling : Present the bill to guests and accept payments, handling cash, credit cards, or mobile payments. Provide correct change and process transactions accurately through the point-of-sale (POS) system. Thank guests for their patronage and invite them to return. Table Setup and Cleanliness : Set up tables before service, including placing cutlery, napkins, and condiments. Clean and sanitize tables between guest visits, maintaining cleanliness and hygiene in dining areas. Assist with clearing and resetting tables during busy service periods. Team Collaboration : Communicate effectively with kitchen staff to ensure timely delivery of food. Work closely with other service staff and managers to ensure smooth operations during busy hours. Assist with other tasks as needed, such as hosting, food running, or busing tables. Job Types: Full-time, Part-time Pay: ₹9,105.63 - ₹17,000.00 per month Experience: total work: 2 years (Preferred) Work Location: In person