Guest Service Officer

Job Description: As a Guest Service Officer at Hyatt Place Candolim, Goa, you will be the heartbeat of our Front Office, responsible for greeting guests like old friends, solving problems like a pro, and making every stay unforgettable. Your charm, energy, and knack for turning just okay into wow will be essential in creating a positive and memorable experience for our guests. Key Responsibilities: - Greet guests with a warm and friendly attitude, making them feel welcome from the moment they arrive - Handle guest inquiries and concerns with professionalism and efficiency, ensuring a smooth and enjoyable stay for all - Collaborate with other team members to provide seamless service and exceed guest expectations - Maintain a clean and organized Front Office area, reflecting the high standards of Hyatt Place Candolim - Assist guests with check-in and check-out procedures, ensuring accuracy and attention to detail Qualifications Required: - Prior experience in a customer service or hospitality role is preferred - Strong communication skills and the ability to interact effectively with guests and team members - Excellent problem-solving abilities and a proactive approach to resolving issues - Flexibility to work in a fast-paced environment and adapt to changing priorities - A positive attitude and a passion for creating memorable experiences for guests Join our team at Hyatt Place Candolim and take the next step in your career as a Guest Service Officer. Your dedication to providing exceptional service will help us continue to make every guest feel at home away from home.,