Guest Service Associate

1 - 31 years

1 Lacs

Posted:22 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities We are seeking a dedicated and professional Restaurant Service Staff to join our team. The ideal candidate will be responsible for providing a top-tier dining experience for our guests. Key Responsibilities: Guest Service: Welcome guests, take food and drink orders accurately, and serve meals and beverages in a timely and courteous manner. Menu Knowledge: Maintain a comprehensive understanding of all menu items, including daily specials, ingredients, and preparation methods to answer guest questions. Table Maintenance: Ensure tables are clean, sanitized, and properly set before and after each guest. Order Management: Use the point-of-sale (POS) system efficiently to process orders and handle payments accurately. Team Collaboration: Work seamlessly with kitchen staff and other team members to ensure a smooth and efficient service. Problem Resolution: Handle guest complaints and concerns professionally and promptly to ensure a positive dining experience. Hygiene and Safety: Adhere to all health, safety, and hygiene standards, including food handling and sanitation procedures. Upselling: Recommend menu items, specials, and promotions to increase sales and enhance the guest experience.

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