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Guest Service Associate - Housekeeping

0 years

0 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Key Responsibilities:
  • Greet guests upon arrival with a friendly and professional demeanor.

  • Escort guests to their tables and present menus.

  • Manage table reservations using reservation software or manual logs.

  • Answer phone calls, provide information about the restaurant, and handle inquiries or complaints courteously.

  • Coordinate with the restaurant team to manage table turnovers, wait times, and special guest requests.

  • Maintain a clean and organized reception/hostess area.

  • Monitor guest satisfaction and inform management of any concerns or feedback.

  • Maintain knowledge of restaurant offerings, daily specials, and events.

  • Assist with menu distribution, decorations, or event setup if needed.

  • Ensure guest seating preferences (indoor/outdoor, smoking/non-smoking) are accommodated where possible.

  • Follow grooming and hygiene standards consistently.

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