Guest Service Associate (F&B Service)

As a Restaurant Server, your role involves welcoming and escorting guests to their tables with a warm and professional demeanor. You will be responsible for accurately taking food and beverage orders, promptly communicating them to the kitchen and bar staff, and serving guests in a timely, efficient, and courteous manner to ensure a positive dining experience. Key Responsibilities: - Set up and maintain tables throughout the service, clearing and resetting as necessary. - Handle guest queries and complaints with prompt and effective responses to maintain guest satisfaction. - Possess a comprehensive knowledge of the food and beverage menu items, including ingredients, preparation methods, and presentation. - Assist in the setup and breakdown of service areas before and after each meal period. - Maintain cleanliness and hygiene standards in the dining area and service stations according to hotel and safety regulations. - Check with guests to ensure satisfaction, anticipate additional needs, and upsell food and beverage items to maximize revenue. - Manage inventory tasks such as stock control and supply requisition. - Collaborate with other hotel departments to ensure smooth service operations. - Adhere to cash handling and billing procedures, as well as maintain grooming and personal hygiene standards as per hotel policy. - Attend departmental briefings, trainings, and meetings as required. - Provide support for banquet and event service operations when needed. Qualifications Required: - Previous experience in a similar role preferred. - Strong communication and customer service skills. - Knowledge of food and beverage menu items. - Ability to work in a fast-paced environment and handle multiple tasks.,