Guest Service Associate F&B

Company Description

Effotel Hotel by Sayaji delivers unparalleled luxury and comfort with a focus on efficiency and exceptional service. Catering to corporate, leisure, and wedding travelers, Effotel offers a young and vibrant hospitality experience. The flagship property in Indore boasts 181 well-appointed rooms, four food and beverage outlets, a health club, and two conference venues. Building on the legacy of Sayaji, Effotel combines refined hospitality with modern sensibilities to create exceptional guest experiences.

Role Description

This is a full-time, on-site role for a Guest Service Associate in the Food & Beverage department at Effotel Hotel located in Calangute. The Guest Service Associate will be responsible for managing and delivering exceptional guest service, ensuring customer satisfaction, assisting with reservations, and maintaining effective communication with guests. The role involves supporting daily operations, addressing guest requests promptly, and contributing to a seamless and memorable dining experience.

Qualifications

• Strong expertise in Guest Services and Guest Service operations
• Proficiency in Customer Service and handling Reservations
• Excellent Communication skills and ability to build rapport with guests
• Ability to work collaboratively within a team in a fast-paced environment
• Prior experience in the hospitality or food and beverage industry is an advantage
• Flexibility to work in shifts, including weekends and holidays
• High school diploma or equivalent; hospitality-related certification is a plus