Guest Service Associate F&B

Job Description Role Overview: As a Guest Service Associate (GSA) in the F&B service department for the restaurant, you will be responsible for providing excellent customer service to all guests and ensuring their overall dining experience is exceptional. Key Responsibilities: - Greet and welcome guests in a friendly and professional manner - Take food and beverage orders accurately and efficiently - Serve food and beverages promptly and courteously - Handle guest inquiries and resolve any issues or complaints promptly - Maintain cleanliness and organization of the dining area - Collaborate with the kitchen and bar staff to ensure smooth operations - Upsell promotions or special menu items to increase sales Qualifications Required: - Prior experience in a similar role in the food and beverage industry - Strong communication and interpersonal skills - Ability to work well under pressure in a fast-paced environment - Knowledge of food and beverage service procedures - Excellent customer service skills - Attention to detail and a positive attitude (Note: No additional details of the company were provided in the job description),