Guest Service Associate- F & B Service

Job Description

Guest Service Associate - Food & Beverage Service Location: Hyderabad, Telangana, India As a Guest Service Associate - Food & Beverage Service , you'll be the welcoming face that sets the stage for our guests dining experience. Your role is crucial in creating an inviting atmosphere, ensuring smooth seating, and maintaining the highest standards of cleanliness and presentation in our dining areas. You'll play a key part in making every meal a memorable one. Your Responsibilities Guest Seating & Dining Area Readiness: Warmly greet guests and accurately determine the number in their party. Efficiently seat guests by finding a clean, available table, pulling out chairs, and presenting a clean and current menu. Guide guests through the dining rooms, providing any necessary assistance. Arrange and organize tables, chairs, and settings to accommodate groups, including those with special needs. Ensure all place settings are appropriate, with each guest having a napkin, clean silverware, and any other standard items. Verify menus are current, clean, plentiful, and wrinkle-free. Maintain the cleanliness of work areas throughout the day by practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, smooth service, and the overall safety and well-being of guests. Professionalism & Team Collaboration: Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to your manager; and complete safety training and certifications. Ensure your uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards. Communicate clearly and professionally with guests and colleagues; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support your team to reach common goals; and listen and respond appropriately to the concerns of other employees. Ensure adherence to all quality expectations and standards. Physical Requirements Stand, sit, or walk for an extended period of time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.