Guest Relations Executive Gurgoan

Company Description

SILA is a Real Estate Platform that manages over 200 million sq.ft. of assets with 22,000+ employees across India. The company provides Facility Management, General Contracting, and Real Estate Advisory services to various sectors including large Corporates, Real Estate Funds, Landowners, and Developers. SILA entered the Real Estate development sector in 2019, focusing on the Mumbai Metropolitan Region (MMR) with a strategy to align with NBFCs/Funds. In March 2022, SILA received approvals to launch a Real Estate fund to partner with developers, providing growth capital and relevant operating support.

Role Description

This is a full-time, on-site role located in Gurugram for a Guest Relations Executive. The Guest Relations Executive will be responsible for managing guest relations, ensuring excellent communication, providing exceptional customer service, handling receptionist duties, and supporting sales activities. The role requires managing guest inquiries, coordinating with various departments, and ensuring a positive experience for all guests and clients.

Qualifications

• Guest Relations and Customer Service skills
• Strong Communication skills
• Sales experience and abilities
• Proficiency in Receptionist Duties
• Excellent interpersonal and problem-solving skills
• Ability to work independently and as part of a team
• Previous experience in the hospitality or real estate industry is a plus
• Bachelor's degree in Hospitality Management, Business Administration, or related field is preferred