Greet guests warmly upon arrival and assist them with menu selections or ordering. Ensure prompt and accurate service while maintaining a friendly and professional demeanor. Handle dine-in and takeaway orders, ensuring smooth coordination with kitchen and counter staff. Address guest inquiries, feedback, and complaints courteously and efficiently. Monitor the dining area to ensure cleanliness, comfort, and quick table turnover. Assist in promoting ongoing offers, combos, and loyalty programs. Maintain product knowledge to answer customer questions confidently. Support restaurant operations during rush hours by helping with serving, clearing tables, or packaging orders if needed. Uphold hygiene, safety, and brand standards at all times.

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Guest Relations Executive