Guest Relations Executive

Job Summary:
We are seeking a courteous and professional Guest Relations Executive to ensure a positive guest experience by managing queries, requests, and complaints efficiently.

Key Responsibilities:

• Welcome and assist guests during check-in/check-out.
• Address guest queries, feedback, and complaints promptly.
• Coordinate with departments to fulfill guest needs.
• Maintain guest records and ensure personalized service.
• Arrange reservations, transport, and concierge services.

Requirements:

• Graduate/Diploma in Hospitality or related field.
• 1–3 years’ experience in guest relations/front office (freshers with good communication may apply).
• Excellent communication in English & Hindi (regional language preferred).
• Good interpersonal skills and customer-first approach.
• Flexible to work in shifts and weekends.

Benefits:

• Competitive salary + incentives as per industry standards.
• Meals on duty, uniform, and career growth opportunities.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹14,000.00 per month

Work Location: In person

Speak with the employer
+91 9123893217