Guest Relation Executive

Paras Health

2 - 7 years

3 - 5 Lacs

patna

Posted:2 hours ago| Platform:

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Skills Required

gre guest relations guest service guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Ensure seamless guest experience by providing exceptional customer service, resolving issues promptly, and addressing concerns professionally.
Manage guest complaints and feedback effectively to improve overall satisfaction levels.
Develop strong relationships with guests through personalized interactions, building trust, and demonstrating empathy when necessary.
Collaborate with other departments (e.g., housekeeping, front office) to ensure smooth operations and resolve any operational issues that may arise.
Maintain accurate records of guest interactions, transactions, and feedback for future reference.

Desired Candidate Profile

2-7 years of experience in hospital industry or related field.
Excellent communication skills in English; ability to work well under pressure.
Strong problem-solving skills; attention to detail is essential.

Interested candidates can share their CV at prakash.jha1@parashospitals.com or Whatsapp at (+91) 77 66 94 8884

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