Guest Relation Associate

Role Overview: As a Guest Experience Expert at Indore Marriott Hotel, your role goes beyond just facilitating smooth check-ins and check-outs. Your primary responsibility will be to create a memorable and unique experience for guests throughout their stay. You will be empowered to provide a wide range of services, from addressing guest requests to sharing local highlights, ensuring that every interaction feels like a seamless part of the overall guest experience. Key Responsibilities: - Guide guests through their entire stay by addressing their operational needs efficiently - Process guest requests promptly and effectively - Complete necessary reports accurately - Share information about local attractions and amenities to enhance guests" experience - Maintain a safe work environment and adhere to company policies and procedures - Protect company assets and uphold quality standards - Ensure professional appearance, communication, and uniform standards are met - Stay physically active by being on your feet and moving around during your shift - Engage in hands-on tasks such as lifting and carrying objects weighing up to 10 pounds without assistance - Perform any other reasonable job duties as requested to ensure exceptional guest service and contribute to the success of the business Qualifications Required: - Education: High school diploma or G.E.D. equivalent - Related Work Experience: No related work experience required - Supervisory Experience: No supervisory experience needed - License or Certification: None required Company Details: Marriott International is committed to being an equal opportunity employer, promoting inclusivity and providing access to opportunities for all individuals. The company values and celebrates the diverse backgrounds of its associates, recognizing that their unique cultures, talents, and experiences contribute to its success. Marriott Hotels are known for their dedication to hospitality excellence, combining innovation with comfort to create unforgettable guest experiences worldwide. By joining the Marriott Hotels team, you will have the opportunity to be part of a global brand that upholds the legacy of Wonderful Hospitality. JW Marriott, a luxury brand within the Marriott International portfolio, prioritizes the well-being and development of its associates, believing that happy employees lead to happy guests. As a JW Marriott associate, you will experience a supportive community, receive training and recognition, and have the chance to pursue your passions in a luxury environment that focuses on holistic well-being. Join JW Marriott to be part of a team that values your individual growth and empowers you to deliver exceptional service.,