GUCCI Client Advisor

Role Overview: As a Gucci Client Advisor, your role is crucial in providing exceptional service to customers by understanding their unique needs and expectations. You will serve as a brand ambassador by embodying the philosophy and values of Gucci, creating a luxurious client experience that showcases your passion for the brand. Key Responsibilities: - Consistently achieve or exceed monthly and seasonal individual and store sales goals to drive business growth - Provide exceptional customer service by exceeding expectations, demonstrating in-depth knowledge of products, Gucci history, and heritage - Drive and surpass individual KPI goals through high-level customer service and quality sales interactions - Capture meaningful customer data using CRM tools to build relationships, personalize client development opportunities, and enhance customer experience - Maintain an active, accurate, and organized client book, regularly contacting clients and providing follow-up on sales or client requests - Engage with clients to discuss fashion trends, luxury market developments, and provide expert advice with a passion for fashion and luxury products - Collaborate with colleagues as a team player, fostering open communication to ensure a consistent exceptional experience for customers and a positive working environment - Uphold security standards in the store to ensure customer and merchandise safety - Contribute to maintaining visual product displays according to Gucci standards - Assist in daily store operations by organizing understock and stock rooms - Adhere to Gucci Image standards and company policies and procedures Qualifications Required: - Minimum 3 years of luxury fashion sales experience, preferably in a similar role or customer service setting - Demonstrated ability to exceed sales targets and build lasting customer and colleague relationships - Excellent communication skills, both oral and written, with the ability to multitask effectively - Strong organization, follow-up, accuracy, and attention to detail skills - Team-focused with a collaborative mindset - Ability to thrive in a fast-paced and dynamic environment - High flexibility to adapt to different customer needs - Willingness to work a flexible schedule including evenings, weekends, and holidays based on business requirements Luxury Goods Retail Pvt. Ltd.: Luxury Goods Retail Pvt. Ltd. is the organization offering this exciting opportunity.,