GSM Case Manager (General Skilled Migration)

About the Role

We are looking for an experienced and detail-oriented General Skilled Migration Case Manager with strong expertise in documentation preparation and management. The successful candidate will manage end-to-end migration cases under Australia’s General Skilled Migration (GSM) program, ensuring accurate paperwork, compliance with immigration requirements, and a seamless client experience.

⸻

Key Responsibilities

• Manage client applications for Australian GSM visas (Subclass 189, 190, 491, etc.).
• Conduct eligibility assessments and explain visa pathways to clients.
• Prepare, review, and verify all required documentation, including identity documents, qualifications, skills assessments, and employment evidence.
• Draft Statements of Purpose (SOPs), cover letters, and checklists for clients.
• Liaise with clients to collect missing documents and ensure accuracy and completeness.
• Submit applications to relevant authorities (Department of Home Affairs, skills assessing bodies, state/territory authorities).
• Maintain precise records of client files, supporting evidence, and case notes.
• Track case progress and provide regular updates to clients.
• Keep up-to-date with Australian immigration laws, documentation standards, and procedural changes.
• Ensure compliance with DHA regulations and ethical practices.

⸻

Key Requirements

• Bachelor’s degree in Law, Business, HR, International Relations, or a related field.
• Proven experience (2–5 years) in Australian skilled migration casework, especially in documentation handling.
• Strong understanding of Australian immigration law, GSM visa subclasses, and skills assessment authorities.
• Exceptional documentation, proofreading, and compliance-checking skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple cases, meet strict deadlines, and handle sensitive information.
• Proficiency in MS Office and case management systems.

Job Type: Full-time

Pay: ₹20,000.00 - ₹42,752.27 per month

Work Location: In person