199 Group Policy Jobs - Page 3

Role & responsibilities Job Description Standard for all Tracks • The ideal candidate for the Support Engineer role should have over 9 years of experience in Windows Active Directory, including customer-facing or customer support roles. • They should possess good communication skills and be flexible to work in shifts, following the US holiday calendar, with the majority of work time being in the EST time zone. • Soft skills are essential, including leadership to handle technically challenging and politically sensitive customer situations. • The candidate should have strong communication skills, with excellent spoken and written English, and the ability to gather information quickly, explain customer responsibilities, communicate next steps and status, and inspire confidence. • The successful Support Engineer should have the drive and intellectual horsepower to resolve difficult customer issues, providing support through telephone, email, and chat services. • Demonstrable troubleshooting skills and the ability to collaborate with cross-teams are also required. • Team Handling Experience must Active Directory: • Domain Controller promotion and restore. • Group Policy, design, management and troubleshooting. • AD Replication, Site, Sitelinks, and Bridgehead Servers • Active Directory Authentication, Kerberos and NTLM • Active Directory Domain Trust, Trust Types • Account Lockout, event ID validation and troubleshooting. • User Profile, Types of Profiles, and troubleshooting • Windows Time, configuration, and troubleshooting • Public key infrastructure (PKI), CA hierarchy, Configuration, design, and troubleshooting • Active Directory Performance, DC high memory, CPU and crash troubleshooting • DNS Server management including DNS zone migration, design, and configuration • •DHCP Server management and IP address management • FSMO Roles functionality of them. • Difference between GPupdate gpupdate /force • Sysvol folder how is it replicated. • Group policy operational logs, gpsvc logs. • AD replication, bridgehead server, intersite and intra site replication. • Authentication in AD(Kerberos 3 phase ticketing, NTLM) delegation in Kerberos and types.

Implement and manage virtualized environments using Microsoft Hyper-V. Oversee the setup, configuration, and maintenance of virtual machines, ensuring high availability and performance across cloud and on-premise environments.

Administers Windows Server environments, manages Active Directory, group policies, and system security. Handles backup, recovery, and troubleshooting.

The Windows Servers role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Windows Servers domain.

The Production Management | Level 1 (INR) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Production Management | Level 1 (INR) domain.

The Production Management | Level 1 (INR) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Production Management | Level 1 (INR) domain.

The C#, SQL Server, Angular, role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the C#, SQL Server, Angular, domain.

The IBM Information Server role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IBM Information Server domain.

The Microsoft Azure, SQL Server 2012 Integration Services (SSIS) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Microsoft Azure, SQL Server 2012 Integration Services (SSIS) domain.

The IBM Information Server role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IBM Information Server domain.

The Digital :Ansible, RedHat Linux, Windows Servers role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Ansible, RedHat Linux, Windows Servers domain.

The Microsoft Power BI, SQL Server 2012 Integration Services (SSIS) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Microsoft Power BI, SQL Server 2012 Integration Services (SSIS) domain.

The Windows Servers role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Windows Servers domain.

Project Role : Enterprise Technology Architect Project Role Description : Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences. Must have skills : Workplace Technology Solutions Good to have skills : Architectural DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationWe are seeking an experienced End User Compute (EUC) Architect to lead the design, implementation, and optimization of our end-user computing environment. Youll be responsible for defining the technical strategy for EUC services, ensuring scalable, secure, and high-performance solutions that enhance the end-user experience. This role requires deep expertise in modern EUC technologies, including Virtual Desktop Infrastructure (VDI), Digital Workplace, Device Management, and Cloud solutions.________________________________________Key Responsibilities:Architect and Design:Develop and maintain the EUC architecture strategy, including VDI (Citrix/VMware Horizon), Microsoft Endpoint Manager (Intune), SCCM, Windows Virtual Desktop (WVD/Azure Virtual Desktop), and mobile device management (MDM).Solution Delivery:Lead end-to-end delivery of EUC solutions, from initial concept through design, testing, and deployment, ensuring alignment with business needs and IT strategy.Technology Leadership:Provide subject matter expertise on end-user technology, including Windows 10/11, macOS, thin clients, Office 365, collaboration tools (Teams/Zoom), and security (BitLocker, MFA).Cloud Integration:Drive migration strategies for cloud-based EUC services including Azure Virtual Desktop, Intune, and Windows Autopilot.Security & Compliance:Ensure EUC solutions are secure, compliant with company policies, and meet regulatory standards (GDPR, ISO 27001, etc.).Optimization:Continually assess EUC environments to improve performance, reduce costs, and enhance user satisfaction.Collaboration:Work closely with IT Operations, Security, Service Desk, and application teams to ensure a seamless user experience.Governance & Documentation:Establish and enforce EUC governance, standards, and best practices. Maintain technical documentation for architecture, design, and operational processes.Required Skills & Experience:Proven experience with SCCM, Intune, Windows Autopilot, VDI technologies (Citrix, VMware Horizon), and Azure Virtual Desktop.Deep understanding of Active Directory, Group Policy, DNS/DHCP, and PKI.Experience managing O365, Teams, OneDrive, and modern collaboration tools.Strong knowledge of device security, compliance frameworks, and identity management (Azure AD, Conditional Access).Familiarity with scripting languages (PowerShell) for automation and management.Strong communication and stakeholder management skills.Experience in ITIL processes and service management.Education details:- The candidate should have a minimum of 6 years of experience in End User Compute (EUC).- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Node.js Good to have skills : Hyper Text Markup Language (HTML), AngularMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical requirements. Your role will be pivotal in fostering a collaborative environment that encourages innovation and efficiency in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to track progress and address any roadblocks. Professional & Technical Skills: - Must To Have Skills: Proficiency in Node.js.- Good To Have Skills: Experience with Hyper Text Markup Language (HTML), Angular.- Strong understanding of application architecture and design patterns.- Experience with RESTful API development and integration.- Familiarity with version control systems such as Git. Additional Information:- The candidate should have minimum 5 years of experience in Node.js.- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

Position Name: Service Desk Engineer Reporting LocationGurugram Working locationGurugram SUMMARY OF POSITION AND OBJECTIVES: As an IT Support Specialist, your primary responsibility, will be to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user support requests, and escalation of incidents when considered appropriate and necessary to maintain service level agreement expectations. Problem resolution may involve the use of diagnostic and support request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Job description: Be able to identify, diagnose and resolve both reoccurring and unique issues where there may not be any written instructions Be forward thinking, looking for ways to increase productivity, efficiency and identifying process improvements Must have excellent time management, prioritization, and organization skills Ability to handle multiple projects, customers, and tasks at the same time as youll be working in a fast-paced environment Have a basic understanding of ITIL conceptsIncident, Major Incident, Service Request, Problem Record, Knowledge Article, Asset Management, Change Request, Service Portal, etc. Create written documentation to share knowledge with others, and be able to write this documentation in a step-by-step format from beginning to end without omitting steps Act as a single point of contact for your customers and be a liaison between them and the rest of the organization Provide timely, first contact resolution (FCR) to technical support issues while following company standards and procedures Ensure all fields within the ticket are populated accurately with the customers name, location, site, phone, categorizations, short description and a full body of notes including documenting what ultimately solved the issue and how you did it Basic troubleshooting and ability to provide guidance for remote repair when possible, of hardwaredesktop, laptop. Setting up new workstations for new joiners. Basic troubleshooting and repair of on premise and cloud-based Microsoft products including O365, MS Teams, OneDrive, SharePoint, Azure, Exchange and Windows OS. Basic knowledge of Active Directory, DNS, DHCP, Group Policy as well as support for such things as setting up or repairing access to network folder and file shares, setting up network printing, scan to email configurations, etc. Basic support for VPN and remote access, Citrix, thin clients, VMWare or equivalent Support for File-Xchange, Bomgar & Remote Desktop Familiarity with network connectivity, TCI/IP, Firewalls, Vlans, Ethernet, etc. Must be willing to spend the time necessary for continuous self-education Report to your group leader any issue that could significantly impact the business Triage/Escalate, if needed, unresolved problems to a higher level of support Perform special projects as assigned/required Provide occasional on-call support Must be willing to work 24x7x365 Other duties as assigned Must be ready to work in shifts, rotational shift-based environment. What we offer: A launch pad into various senior management opportunities within the many business lines of Eurofins globally or into the management hierarchy in our different corporate functions. The opportunity to grow your project management skills in a demanding, fast-growing organization. A chance to become part of a highly motivated international team of professionals. In a fast-growing group, successful leaders are frequently being offered increased areas of responsibility (Subject to geographic mobility). QUALIFICATIONS AND EXPERIENCE REQUIRED: Profile description Service desk Engineer providing support for the IT needs of the organization. Requirements: 0 to 1years of Help Desk/Service Desk Support 0 to 2 Years of Desktop Support increasing responsibilities Good Knowledge Management 0 to 1years of ServiceNow (or equivalent ITIL Incident tracking) Good Communication skill Qualifications Bachelor Of Science

JOB DESCRIPTION : - Windows Active Directory Note: - Only Night Shifts. Shift Time :- 5.30 PM to 3.30 AM and 9.30 PM to 6.30 AM. Job Description Standard for all Tracks • The ideal candidate for the Support Engineer role should have over 9 years of experience in Windows Active Directory, including customer-facing or customer support roles. • They should possess good communication skills and be flexible to work in shifts, following the US holiday calendar, with the majority of work time being in the EST time zone. • Soft skills are essential, including leadership to handle technically challenging and politically sensitive customer situations. • The candidate should have strong communication skills, with excellent spoken and written English, and the ability to gather information quickly, explain customer responsibilities, communicate next steps and status, and inspire confidence. • The successful Support Engineer should have the drive and intellectual horsepower to resolve difficult customer issues, providing support through telephone, email, and chat services. • Demonstrable troubleshooting skills and the ability to collaborate with cross-teamsare also required. • Team Handling Experience must Active Directory: • Domain Controller promotion and restore. • Group Policy, design, management and troubleshooting. • AD Replication, Site, Sitelinks, and Bridgehead Servers • Active Directory Authentication, Kerberos and NTLM • Active Directory Domain Trust, Trust Types • Account Lockout, event ID validation and troubleshooting. • User Profile, Types of Profiles, and troubleshooting • Windows Time, configuration, and troubleshooting • Public key infrastructure (PKI), CA hierarchy, Configuration, design, and troubleshooting • Active Directory Performance, DC high memory, CPU and crash troubleshooting • DNS Server management including DNS zone migration, design, and configuration • •DHCP Server management and IP address management • FSMO Roles functionality of them. • Difference between GPupdate gpupdate /force • Sysvol folder how is it replicated. • Group policy operational logs, gpsvc logs. • AD replication, bridgehead server, intersite and intra site replication. • Authentication in AD(Kerberos 3 phase ticketing, NTLM) delegation in Kerberos and types.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SDN NFV Software Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Provide training and guidance to junior team members.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SDN NFV Software.- Strong understanding of network protocols and technologies.- Experience with virtualization technologies like VMware or Hyper-V.- Knowledge of cloud computing concepts and platforms.- Hands-on experience with troubleshooting hardware and software issues. Additional Information:- The candidate should have a minimum of 3 years of experience in SDN NFV Software.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Application Packaging Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards delivering timely solutions, all while maintaining a focus on enhancing system reliability and user satisfaction.Key Responsibilities:- Create, customize, and repackage software applications line MSI, EXE, APPX, PSADT, etc for silent/unattended installation.- Develop and maintain Windows Installer (MSI) packages using tools like InstallShield, WiX, Advanced Installer, or ORCA.- Convert legacy installers (EXE, scripts) to modern deployment formats (MSIX, IntuneWin).- Troubleshoot deployment failures and compatibility issues (Application failures, dependencies).- Write PowerShell, VBScript, or Batch scripts for pre/post-installation tasks.- Implement App-V sequencing (if applicable) and MSIX packaging/modernization.- Optimize packages for Windows 10/11, Cloud (Azure/AWS) environments.- Validate packages in MECM , Intune , virtualized (VMware, Hyper-V) and physical environments.- Document packaging processes, version control, and release notes.- Mentor junior engineers and define packaging standards.Professional Technical Skills :- Expert in MSI/MSIX/APPX packaging tools in InstallShield, WiX, Advanced Installer.- Proficient in PowerShell, VB Script, and Windows Registry and File System.- Need to have strong knowledge of SCCM and Intune.- Familiarity with Windows OS internals, Group Policy, and security baselines.Addtional Information- Strong problem-solving and debugging skills.- Ability to work in Agile/Scrum environments.- Excellent documentation and communication skills.Education Details-15 years full time education Qualification 15 years full time education

Responsibilities: * Design, implement & optimize systems infrastructure using VMware, Windows Server Admin & Azure Cloud * Manage AD, group policies, DHCP/DNS servers, O365 admin & patch management * Backup and restore of Servers

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together As a Windows Endpoint Engineer, you will be responsible for analyzing business requirements, performing options analysis, ensuring quality/alignment of designs, and you will demonstrate and apply knowledge of enterprise endpoint architecture and standards. You will also be responsible for the development, communication and implementation of the organization's technology endpoints and the components required to support endpoints. You will investigate systemic issues that negatively affect the end user experience, and implement solutions that increase productivity and lower the total cost of ownership of the end user computing environment. Positions in this function include those who monitor and operate computer and peripheral equipmentreview, analyze, and modify programming systems including encoding, testing, debugging and installing for large-scale computer systems. Evaluate system specifications, input/output processes, and working parameters for hardware/software compatibility. Provide expertise in software systems programming, operating software applications, consulting on complex projects/existing applications, timely completion of scheduled jobs, and overall operating systems. Also includes overseeing environments’ health and facilitation of high severity incidents to improve the state of service availability and continuity. Develop processes and activities that focus on restoring service after an incident occurs. Document all hardware, application, facility, etc. problems and take corrective action as required. Primary Responsibilities Desktop ManagementOversee the deployment, configuration, and maintenance of Windows desktop environments TroubleshootingPerform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently DEX ExpertiseUtilize your deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction User SupportProvide expert-level support to end-users, addressing their technical concerns and training them on best practices System UpgradesPlan and execute system upgrades, patches, and updates to ensure optimal performance and security AutomationDevelop and implement automation scripts to streamline desktop management tasks DocumentationMaintain comprehensive documentation of desktop configurations, processes, and procedures CollaborationWork closely with other IT teams to ensure seamless integration and support of desktop systems Reviews the work of others Develops innovative approaches Sought out as expert Serves as a leader/ mentor Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate degree or equivalent experience 7+ years of experience in Windows desktop engineering or a related field Technical Skills: Proficiency in Windows OS, Hardware Driver and BIOS support, Active Directory, Entra, Group Policy, Conditional Access and desktop virtualization technologies. Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices. Experience creating and deploying Windows Images DEX KnowledgeSolid background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization. Knowledge of operating system level logging Analytical Skills: Excellent problem-solving skills with a focus on root cause analysis and resolution AutomationExperience with scripting languages such as PowerShell for automation CommunicationSolid verbal and written communication skills Preferred Qualifications Experience working in a Microsoft centric environment (O365, M365) Experience with Lakeside SysTrack Experience working in a large endpoint environment over 50k Experience working in a highly regulated industry i.e. Insurance, Healthcare, Banking At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Performing critical operations on our Development and Production environments to meet Security and Compliance requirements. Maintaining Security and Compliance by monitoring, scanning, configuring, and patching a vast variety of cloud devices including various Windows and Linux OS systems, VMs, VMware ESXi, K8s nodes/clusters, cloud storage, and networking devices. Maintaining tooling and automation for managing security and compliance process for our internal and client environments. Deploying new architecture, devices, and automation for Security needs. Managing access and change controls for our development and production environments. Maintaining logging, performing analysis, and compiling evidence for Securityand Compliance reviews of our environments. The role is very important in our ability to deliver valuable automated and integrated solutions as a premier offering in IBM Cloud. With this, we have an extremely high demand for meeting the most stringent Security and Compliance standards. In our fast-paced and expanding organization, we foster an environment of continuous innovation and working in agile teams, to deliver the latest technology and provide excellent support to our clients. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8+ years of Overall experience as Security/Compliance Engineer. 3+ years of experience with system automation, scripting, and development 1+ years of experience with Linux system administration or development 1+ years of experience with Windows system administration or development 1+ years of experience with secure engineering practices and standards 1+ years of experience with software engineering and testing 1+ years of experience with Python Strong communication skills in English Preferred technical and professional experience 1+ years of experience with IBM SOS process and tooling, e.g. Nessus, QRadar, Uptycs, CrowdStrike, etc. 1+ years of experience with Windows Active Directory administration or development 1+ years of experience with Microsoft Windows Update or Group Policy Objects (GPO) 1+ years of experience with Access Control with IBM AccessHub 1+ years of experience with ServiceNow, e.g. for Change Management 1+ years of experience with GitHub issue and code management 1+ years of experience with IBM Cloud Risk Management process 1+ years of experience with IBM PSIRT process 1+ years of experience with data privacy and handling 1+ years of experience with ethical hacking and Pentesting 1+ years of experience with Jenkins build and platforms 1+ years of experience with networking, and network security components, firewalls, gateways 1+ years of experience with security standards, authentication, authorization, and encryption protocols 1+ years of experience with VMware administration 1+ years of experience with VMware API integration development 1+ years of experience with IBM Cloud API integration development Experience with Compliance needs across Industry verticals - ISO 27001, SOC2, PCI, HIPAA, etc.

Position : Senior Active Directory Administrator Location : Kolkata, India Experience : 5+ years Skills Required / Responsibilities : - Design, implement, and maintain enterprise-scale Active Directory environments, including forests, domains, trusts, and group policies. - Configure and manage Veeam backup solutions to ensure data protection, integrity, and recoverability across virtualized environments and other IT systems. - Utilize VMware virtualization technology to optimize Active Directory performance and scalability, ensuring seamless integration with backup solutions. - Perform routine system administration tasks in Active Directory, such as user provisioning, group management, and security policy enforcement. - Troubleshoot and resolve complex issues related to Active Directory, Veeam backup, and associated infrastructure components. - Plan and execute upgrades, migrations, and disaster recovery procedures for Active Directory and backup systems. - Implement and enforce security best practices to safeguard Active Directory assets and backup data against cyber threats and data breaches. - Collaborate with cross-functional teams to integrate Active Directory, Veeam backup, VMware, and network backup solutions with other IT systems and applications. - Mentor junior administrators and provide technical guidance and support as needed. - Stay abreast of industry trends, emerging technologies, and best practices in Active Directory management and network backup.

We are looking for a skilled Senior Associate to join our Managed IT Services team in Bengaluru. The ideal candidate will have 5-8 years of experience and a strong background in Windows, VMware, and Citrix technologies. Roles and Responsibility Provide technical support and troubleshoot complex issues related to Windows, VMware, and Citrix. Design and implement Citrix applications and desktops from client to server, including Netscaler and Access Gateway. Manage and maintain large-scale enterprise environments with multiple locations. Collaborate with cross-functional teams to deliver high-quality services to clients. Develop and implement best practices for IT service management, focusing on continuous improvement and process optimization. Analyze and resolve complex technical problems using advanced problem-solving skills. Job Requirements Strong knowledge of Windows Active Directory, Group Policy, DNS, DHCP, NTFS, and other common Windows server functions. Experience with Office 365 user, mailbox, and policy administration. Proven experience with VMWare VCenter, ESXi, Data Center Cluster Management, and Microsoft Hyper-V. Familiarity with application delivery platforms such as Citrix and Remote Desktop Services. Excellent written and verbal communication, problem-solving, and analytical skills. Ability to work independently and as part of a team, demonstrating strong judgment, issue management, and problem analysis techniques. A degree or certification in an IT-related field is required; relevant IT-related experience is also acceptable.

•Managing the organizations infrastructure i.e. Servers, Desktops, Networking. Firewall, Active Directory, Application Server, Database servers. •Managing Customer Azure, M365, Dynamics 365 tenants. •M365: Outlook, Onedrive, Teams, Sharepoint.