Group Head - Client Servicing

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values:

• Be

  Extraordinary

  by Leading Collectively to Inspire transformational Creativity.


• Create an

  Open

  environment by Balancing People and Client Experiences by Cultivating Trust.


• Lead

  Optimistically

  by Championing Growth and Development to Mobilize the Enterprise.

RESPONSIBILITIES

• Conversation with the respective agency and get the complete mapping of business


• Creating a roadmap for business conversion in consultation with regional head/Agency Lead


• Create a complete CRM on Target clients


• Plan the conversion route, strategies how would you convert target clients and keep regional head/Agency lead posted on weekly basis on all the development


• Orchestrate the inputs from the strategy, creative and technical teams to develop innovative solutions for clients


• Brainstorming on client briefs and coming up with ideas and innovations for the brand


• Coordination with the internal departments of planning, buying and commercial


• Timely coordination with client and internal teams for estimate and purchase order generations through the back-end system and tools


• Understanding and using Kinetic proprietary tools and systems for campaigns and client business briefs


• Maintaining client records for campaigns to be furnished as and when required


• Proactively support the team for developing an opportunity to avoid any leakage

QUALIFICATIONS

• Post-graduation in marketing/ brand communication from a reputed university


• Ability to work under pressure and tight deadlines


• 8-10 years of work experience in handling corporate clients


• Strong analytical skills. Ability to understand client briefs, translate them to the teams internally and arrive at a robust way forward


• Ability to coordinate across departments internally for providing necessary campaign information as and when required


• Networking and PR skills


• Understanding of Brand safety and Viewability measures to deliver Quality Inventory to Our clients


• Up to date with the latest trends and best practices in online marketing and measurement

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.