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Gravitas iSolutions

12 Job openings at Gravitas iSolutions
Process Associate Kochi, Kerala 1 years INR Not disclosed On-site Full Time

Backend-Operations for a US based firm Educational Qualifications Any degree would be preferred Job Skillset Executing pre-defined tasks with minimum supervision and complete the assigned routine tasks within specified time frames and meeting the high accuracy levels Typing speed of 30 wpm. Knowing of MS Excel, Word Good analytical thinking / ability to take decisions Basic Excel shortcuts knowing person Should have great interpersonal skills and ability to perform. Excellent Communication and Analytical Skills. Learning Attitude Good English language Ability to understand the task/procedure as defined and execute the same independently. (Training will be given) Only female candidates need apply to this position Monday - Saturday Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Process Associate Cochin 1 years INR 0.2 - 0.2 Lacs P.A. On-site Full Time

Backend-Operations for a US based firm Educational Qualifications Any degree would be preferred Job Skillset Executing pre-defined tasks with minimum supervision and complete the assigned routine tasks within specified time frames and meeting the high accuracy levels Typing speed of 30 wpm. Knowing of MS Excel, Word Good analytical thinking / ability to take decisions Basic Excel shortcuts knowing person Should have great interpersonal skills and ability to perform. Excellent Communication and Analytical Skills. Learning Attitude Good English language Ability to understand the task/procedure as defined and execute the same independently. (Training will be given) Only female candidates need apply to this position Monday - Saturday Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Business Process Associate Kochi, Kerala 2 years INR Not disclosed On-site Full Time

Job description Backend-Operations for a US based firm Educational Qualifications Any degree would be preferred Job Skillset Executing pre-defined tasks with minimum supervision and complete the assigned routine tasks within specified time frames and meeting the high accuracy levels Typing speed of 30 wpm. Knowing of MS Excel, Word Good analytical thinking / ability to take decisions Basic Excel shortcuts knowing person Should have great interpersonal skills and ability to perform. Excellent Communication and Analytical Skills. Learning Attitude Good English language Ability to understand the task/procedure as defined and execute the same independently. (Training will be given) Monday - Saturday Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Schedule: Day shift Experience: Total work: 2 year (Preferred) Work Location: In person Job Type: Full-time Pay: ₹20,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9995894274

Business Process Associate Cochin 2 years INR 0.2 - 0.2 Lacs P.A. On-site Full Time

Job description Backend-Operations for a US based firm Educational Qualifications Any degree would be preferred Job Skillset Executing pre-defined tasks with minimum supervision and complete the assigned routine tasks within specified time frames and meeting the high accuracy levels Typing speed of 30 wpm. Knowing of MS Excel, Word Good analytical thinking / ability to take decisions Basic Excel shortcuts knowing person Should have great interpersonal skills and ability to perform. Excellent Communication and Analytical Skills. Learning Attitude Good English language Ability to understand the task/procedure as defined and execute the same independently. (Training will be given) Monday - Saturday Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Schedule: Day shift Experience: Total work: 2 year (Preferred) Work Location: In person Job Type: Full-time Pay: ₹20,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9995894274

Business Support Associate Kochi, Kerala 0 years INR Not disclosed On-site Full Time

Job Title: Process Associate / Customer Support Associate / Job Summary: The Process Associate is responsible for handling assigned tasks within a BPO environment, ensuring efficient and accurate processing of customer or client requests. This role may involve voice (inbound/outbound calls) or non-voice (email, chat, data processing) interactions. The ideal candidate delivers high-quality service, adheres to defined service levels, and maintains excellent client satisfaction. Key Responsibilities: Handle customer/client interactions through phone or email. Process transactions as per defined guidelines and standard operating procedures. Meet productivity and quality targets consistently. Work collaboratively with team members and supervisors to resolve complex issues. Ensure data confidentiality and comply with company policies and client-specific regulations. Required Skills & Qualifications: Strong communication skills (verbal and written). Ability to work in a high-pressure, fast-paced environment. Attention to detail and accuracy in data handling. Basic computer skills (MS Office, CRM tools, etc.). Problem-solving attitude and customer-first approach. Willingness to work in rotational shifts (if applicable). [Preferred] Previous BPO/customer service experience. Educational Qualifications: Minimum: High School Diploma or equivalent Preferred: Bachelor’s degree in any field Job Types: Full-time Shift: Day Job Type: Full-time Pay: ₹20,000.00 per month Schedule: Day shift Work Location: In person

Business Support Associate Cochin 0 years INR 0.2 - 0.2 Lacs P.A. On-site Full Time

Job Title: Process Associate / Customer Support Associate / Job Summary: The Process Associate is responsible for handling assigned tasks within a BPO environment, ensuring efficient and accurate processing of customer or client requests. This role may involve voice (inbound/outbound calls) or non-voice (email, chat, data processing) interactions. The ideal candidate delivers high-quality service, adheres to defined service levels, and maintains excellent client satisfaction. Key Responsibilities: Handle customer/client interactions through phone or email. Process transactions as per defined guidelines and standard operating procedures. Meet productivity and quality targets consistently. Work collaboratively with team members and supervisors to resolve complex issues. Ensure data confidentiality and comply with company policies and client-specific regulations. Required Skills & Qualifications: Strong communication skills (verbal and written). Ability to work in a high-pressure, fast-paced environment. Attention to detail and accuracy in data handling. Basic computer skills (MS Office, CRM tools, etc.). Problem-solving attitude and customer-first approach. Willingness to work in rotational shifts (if applicable). [Preferred] Previous BPO/customer service experience. Educational Qualifications: Minimum: High School Diploma or equivalent Preferred: Bachelor’s degree in any field Job Types: Full-time Shift: Day Job Type: Full-time Pay: ₹20,000.00 per month Schedule: Day shift Work Location: In person

Process Associate – BPO Operations Cochin 2 years INR 2.64 - 2.64 Lacs P.A. On-site Full Time

Location: ERNAKULAM Department: Operations Shift: Day Shift Only Experience Required: Minimum 2 Years Qualification: Any Degree Job Summary: We are looking for a detail-oriented and motivated Process Associate to join our BPO Operations team. The ideal candidate will have at least 2 years of relevant experience in back-office or front-office BPO processes and demonstrate excellent communication, analytical, and multitasking skills. This is a day-shift only role offering a stable and growth-oriented career path. Key Responsibilities: Handle day-to-day operational tasks in accordance with established SLA and quality standards. Process customer or client data, documentation, and requests accurately and efficiently. Maintain clear and professional communication with internal teams and clients. Identify and report process gaps or issues to the team leader or supervisor. Participate in continuous process improvement initiatives. Ensure all assigned tasks are completed within the given timelines. Adhere to company policies, compliance guidelines, and data confidentiality protocols. Requirements: Bachelor’s degree in any discipline (required). Minimum 2 years of experience in BPO operations (non-voice or voice-based). Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Ability to work independently and in a team environment. Proficient in MS Office tools (Excel, Word, Outlook). Flexible, reliable, and proactive with a customer-first mindset. Benefits: Fixed day shift – No night shifts Supportive and collaborative work environment Job Types: Full-time, Permanent Pay: ₹22,000.00 per month Schedule: Day shift Work Location: In person

Process Associate – BPO (Day Shift) Kochi, Kerala 2 years INR Not disclosed On-site Full Time

Job Title: Process Associate – BPO (Day Shift) Experience Required: 1–2 years in a relevant BPO or process associate role Job Description: We are looking for a dedicated and skilled Process Associate to join our growing BPO team. The ideal candidate will have prior experience in a similar role, possess strong communication skills in English, and be capable of working independently in a fast-paced environment. Key Responsibilities: Handle process-related tasks efficiently and accurately Communicate with clients/customers in English Maintain documentation and records as per standard procedures Ensure timely and quality delivery of work with minimal supervision Collaborate with the team to improve workflow and service delivery Requirements: 1–2 years of experience in a BPO or related field need only apply Strong command of the English language (written and verbal) Ability to work independently and take ownership of tasks Familiarity with standard office software and BPO tools Good organizational and time-management skills Shift: Day shift only – No night or rotational shifts Compensation: Fixed monthly salary of ₹22,000 Job Type: Full-time Pay: ₹22,000.00 per month Schedule: Day shift Work Location: In person

Process Associate – BPO (Day Shift) Cochin 1 - 2 years INR 2.64 - 2.64 Lacs P.A. On-site Full Time

Job Title: Process Associate – BPO (Day Shift) Experience Required: 1–2 years in a relevant BPO or process associate role Job Description: We are looking for a dedicated and skilled Process Associate to join our growing BPO team. The ideal candidate will have prior experience in a similar role, possess strong communication skills in English, and be capable of working independently in a fast-paced environment. Key Responsibilities: Handle process-related tasks efficiently and accurately Communicate with clients/customers in English Maintain documentation and records as per standard procedures Ensure timely and quality delivery of work with minimal supervision Collaborate with the team to improve workflow and service delivery Requirements: 1–2 years of experience in a BPO or related field need only apply Strong command of the English language (written and verbal) Ability to work independently and take ownership of tasks Familiarity with standard office software and BPO tools Good organizational and time-management skills Shift: Day shift only – No night or rotational shifts Compensation: Fixed monthly salary of ₹22,000 Job Type: Full-time Pay: ₹22,000.00 per month Schedule: Day shift Work Location: In person

Back Office Operations Associate (BPO) Kochi, Kerala 1 - 2 years INR Not disclosed On-site Full Time

Job Summary: We are seeking an experienced BPO Process Associate to join our dynamic team. The ideal candidate should have 1-2 years of experience in the BPO industry and be comfortable working in a fast-paced, customer-focused environment. This is a day shift position, and only candidates with prior BPO experience are encouraged to apply. Freshers need not apply. Key Responsibilities: Handle customer queries and resolve issues efficiently while maintaining high levels of customer satisfaction. Process transactions, maintain records, and manage data entry tasks with a keen eye for accuracy. Collaborate with team members to improve process efficiency and streamline operations. Provide timely and accurate information to clients, ensuring smooth day-to-day operations. Follow standard operating procedures (SOPs) and company guidelines for quality assurance. Requirements: Experience: Minimum 1-2 years in the BPO industry; freshers need not apply. Shift: Only day shift. Skills: Strong knowledge of PC and proficiency in MS Office (Word, Excel, PowerPoint). Excellent communication and interpersonal skills. Ability to multitask and manage time effectively. Attention to detail with a focus on accuracy. Positive attitude and strong work ethic. Education: High school diploma, Graduate or equivalent; further qualifications in business or related fields are a plus. Preferred Skills: Experience in customer support or service-related roles within a BPO. Perks: Day shift timings for a better work-life balance. Supportive team environment Growth and learning opportunities within the organization Job Types: Full-time, Permanent Pay: ₹22,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

Back Office Operations Associate (BPO) Cochin 1 - 2 years INR 2.64 - 2.64 Lacs P.A. On-site Full Time

Job Summary: We are seeking an experienced BPO Process Associate to join our dynamic team. The ideal candidate should have 1-2 years of experience in the BPO industry and be comfortable working in a fast-paced, customer-focused environment. This is a day shift position, and only candidates with prior BPO experience are encouraged to apply. Freshers need not apply. Key Responsibilities: Handle customer queries and resolve issues efficiently while maintaining high levels of customer satisfaction. Process transactions, maintain records, and manage data entry tasks with a keen eye for accuracy. Collaborate with team members to improve process efficiency and streamline operations. Provide timely and accurate information to clients, ensuring smooth day-to-day operations. Follow standard operating procedures (SOPs) and company guidelines for quality assurance. Requirements: Experience: Minimum 1-2 years in the BPO industry; freshers need not apply. Shift: Only day shift. Skills: Strong knowledge of PC and proficiency in MS Office (Word, Excel, PowerPoint). Excellent communication and interpersonal skills. Ability to multitask and manage time effectively. Attention to detail with a focus on accuracy. Positive attitude and strong work ethic. Education: High school diploma, Graduate or equivalent; further qualifications in business or related fields are a plus. Preferred Skills: Experience in customer support or service-related roles within a BPO. Perks: Day shift timings for a better work-life balance. Supportive team environment Growth and learning opportunities within the organization Job Types: Full-time, Permanent Pay: ₹22,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

Business Process Specialist - BPO Cochin 1 years INR 2.4 - 2.64 Lacs P.A. On-site Full Time

Job Title: Business Process Associate – Non-Voice (Day Shift) Experience Required: Minimum 1–2 years of experience in a BPO environment need only apply Shift: Day Shift (No night shifts) Job Type: Full-Time - Permanent Job Summary: We are looking for a detail-oriented and proactive Business Process Associate to join our non-voice operations team. The ideal candidate will have prior experience in a BPO setting, excellent English comprehension skills, and the ability to handle back-end tasks efficiently. This is a non-voice role—no accounting experience is necessary. Key Responsibilities: Perform documentation, and workflow management for assigned projects Ensure accuracy and consistency in back-end support tasks Collaborate with team members to ensure smooth process delivery and compliance Handle client-specific processes as per guidelines and deadlines Follow standard operating procedures and escalate issues when needed Requirements: 1–2 years of BPO experience (non-voice preferred) Strong understanding of English (written and reading comprehension) Good typing speed and attention to detail Ability to work in a structured, process-driven environment Proficient with basic computer applications (MS Office, Google Workspace) Preferred Qualifications: Experience in non-voice BPO roles (e.g., data entry, email/chat support, KPO) Familiarity with CRM or workflow management tools is a plus Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9188871682