Gold showroom manager

Job Title: Branch Manager / Assistant Branch Manager

Location: Kozhikode, Kannur, Malappuram
Salary Range: ₹20,000 – ₹35,000 (based on experience)

About the Role

We are looking for experienced and dynamic professionals to lead and manage our Gold Exchange Showroom branches. The ideal candidates should have strong experience in banking, financial services, or gold-related fields, with proven leadership and customer management skills.

Key Responsibilities

• Manage day-to-day branch operations ensuring smooth business activities.
• Supervise staff and ensure excellent customer service.
• Handle customer queries regarding gold exchange, valuation, and related services.
• Achieve sales and business targets of the branch.
• Ensure compliance with company policies and financial regulations.
• Build strong customer relationships to improve trust and retention.
• Monitor cash flow, stock, and branch-level reports.
• Guide and train the team to achieve individual and branch goals.

Requirements & Qualifications

• Graduation in any discipline (Commerce/Finance preferred).
• 2+ years of experience in Banking, NBFC, or Gold-related industry.
• Strong leadership, communication, and customer service skills.
• Ability to handle branch operations, sales targets, and team management.
• Basic knowledge of financial documentation and gold valuation preferred.
• Proficiency in MS Office and branch-level reporting.

Compensation & Benefits

• Salary: ₹20,000 – ₹35,000 (based on experience & role).
• Performance-based incentives.
• Career growth opportunities within the organization.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month