4 - 9 years
3 - 5 Lacs
Posted:-1 days ago|
Platform:
Work from Office
Full Time
Oversee all branch-level operations related to gold and silver transactions • Manage and supervise branch staff, ensuring discipline, punctuality, and performance • Conduct or supervise purity testing, weighing, and valuation of gold/silver ornaments •
Ensure proper handling, documentation, and security of all precious metals • Maintain inventory control, stock entry, and reconciliation •
Monitor daily customer flow and ensure a smooth transaction process •
Handle escalated customer queries and provide quick resolutions •
Train new staff and ensure all employees follow company SOPs Required Skills & Experience: •
Min 4-7 years of experience in gold/silver operations, preferably in the jewellery or gold buying industry •
Strong knowledge of valuation techniques, purity testing, and hallmarking •
Leadership and people management skills, with experience in handling a team at branch level •
Customer-centric approach and excellent communication skills •
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