Posted:17 hours ago|
Platform:
Work from Office
Full Time
Must be able to identify quality & purity of Gold in any form by manual process.
• Calculation of Gold valuation pledged by customer.
• Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions.
• Provide excellent customer service and to promote customer centricity in the organization by improving customer service experience and engaging with customers.
• Have understanding of IIFL Gold loan business and schemes.
• Keeping the existing customers updated with their existing account details.
• Ensure daily door to door & shop to shop marketing.
• Focus on marketing activities to ensure that IIFL brand is known in the targeted catchment area of atleast 5 square kilometres radius for enhancing walk-ins resulting in business.
• Proactively participate in business development and recovery of overdue loans
• To take upon themselves additional responsibilities / duties of other staff members if and when office exigencies require
• Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions
• Adherence to the administrative processes, norms, policies & discipline of the organization is a must
• Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
IIFL Finance
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