GMC - Tech Analyst

Digit Insurance

2 - 6 years

15 - 30 Lacs

bengaluru

Posted:2 days ago| Platform:

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Skills Required

tech analysis ai design tech customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience: 2-6 years of experience

Qualifications: Graduate/post-graduate

Roles and Responsibilities:

Design tech/AI based solutions for improving customer experience
Create requirement documents for tech enhancements
Ensure timely completion of tech enablments being done to improve customer experience
Monitor SLAs at client level and highlight risks if any in meeting the SLAs
Run schemes to increase app adoption among employees of our group health customers

Skills:

Ability to develop cordial working relations with stakeholders across the value-chain
Must have sound ability to analyze and comprehend numerical data and derive logical conclusions based on the analysis
Ability to create coherent presentations using PowerPoint
Ability to track deliverables across multiple ongoing projects

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