GM Operation - Hotel (Mahape)

General Manager - Hotel Operations

Location:

Experience Required:

Role Overview

Key Responsibilities

• Oversee all hotel operations Rooms, F&B, Front Office, Housekeeping, HR, and Finance.
• Drive operational KPIs, cost control, and revenue growth.
• Ensure high-quality guest experiences and brand compliance.
• Lead, coach, and develop cross-functional teams for service excellence.
• Collaborate with Group GM and corporate office for reporting and reviews.
• Monitor property P&L, budgets, and operational audits.
• Demonstrates complete ownership for outcomes, not just tasks.
• Acts with accountability, deliver results, not reasons.
• Brings a problem-solving mindset to every challenge.
• Takes initiative to identify opportunities for improvement and innovation.
• Fosters a culture of responsibility and continuous learning within your team.

Profile Requirements

• Graduate in Hotel Management or equivalent with 12+ years of hotel leadership
• experience.
• Hands-on experience managing end-to-end operations in a branded property.
• Strong financial understanding and customer orientation.
• Excellent communication and team leadership skills.