Global Connected Services Hub

9 - 14 years

30 - 32 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

• Builds the view of the Connected Services hub provisioning backlog : align with GCP and Services and specify the required Business Intelligence tool to be used at central and country level
• Be the interface with the team in charge of managing the backlog execution in countries and region • Monitors the connected sites with communication issues, gateways offline, and coordinate resolution with global CSH agents and local IoT engineers. Reinforce the playbooks and troubleshooting knowledge of CSH agents • Own the transfer from IoT engineers to CSH and build a strong interface, implement processes and gates to ensure proper hand off, data quality, gateway configuration, network stability,

Preferred candidate profile

  • Technical: Communication, Networking, Cybersecurity Knowledge

  • Ideally prior experience as an IoT engineer

  • Strong Troubleshooting exp

  • Experience working with Salesforce (bFO / bFS)
  • Strong project management, organization and documentation skills
  • Flexibility in working with a global team; multiple time zones, accents, cultures
  • Disruptive mindset, ability to influence

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