Job
Description
OUR IMPACT Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm s assets and its reputation. Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business. The New Client Onboarding team s primary function is to partner with key stakeholders and onboard new clients with a focus on efficiency, control, and excellent client service. BUSINESS UNIT OVERVIEW Client Onboarding plays a crucial role in establishing and maintaining client relationships within the firm. This involves a comprehensive process that includes due diligence, documentation management, account opening, and client configuration. Specifically, the Client Onboarding team in Bangalore focuses on due diligence and the ongoing maintenance of client data, adhering to the compliance requirements of the Global Markets Division. The teams primary responsibility is to ensure the accuracy of due diligence data for new accounts. This is achieved through direct communication with clients, peer banks, and internal business units. A key function of this role is to enhance the efficiency and accuracy of the account opening process and to configure clients for the firms trading businesses across regions and products across the institutional and prime brokerage services businesses. This position requires close collaboration with other Client Onboarding members, Middle Office teams, technology, sales traders, and compliance departments. Furthermore, the role involves interaction with clients and other operations counterparts, to facilitate smooth onboarding and data management. JOB SUMMARY AND RESPONSBILITIES The Client Due Diligence (CDD) team is responsible for managing the Know Your Client (KYC) process, ensuring all clients meet Anti-Money Laundering (AML) requirements and adhering to relevant compliance policies, procedures, and regulatory obligations. This role involves conducting thorough AML checks, promptly addressing queries from clients, internal business units, and other departments, and identifying and escalating potential risks and issues. The CDD team also contributes to process improvement initiatives and participates in onboarding projects as needed. BASIC QUALIFICATIONS Time Management and Delivery: Demonstrated ability to consistently meet deadlines and manage workload effectively in a fast-paced environment. Risk and Control Focus: Strict adherence to risk and control procedures, ensuring compliance with regulatory requirements and internal policies. Attention to Detail: Exceptional attention to detail, ensuring accuracy and thoroughness in all tasks. Communication Skills: Excellent written and oral communication skills, with the ability to interact confidently and professionally with employees at all levels. Adaptability and Multi-tasking: Energetic and capable of effectively multi-tasking and prioritizing competing demands in a dynamic environment. Teamwork and Collaboration: Strong interpersonal skills and the ability to work collaboratively in a team-oriented setting, fostering positive relationships and achieving common goals. Problem-Solving and Innovation: Forward-thinking with the ability to proactively identify challenges, propose innovative solutions, and drive improvements. Continuous Learning: Demonstrated willingness to continuously learn and stay updated on evolving regulatory requirements, including industry developments related to Anti-Money Laundering (AML) and Know Your Client (KYC). Market and Product Knowledge: Understanding of basics of financial markets and product concepts relevant to the firms trading businesses, enabling effective KYC/AML analysis and risk assessment. PREFFERED QUALIFICATIONS Experience: Prior experience in client onboarding, KYC/AML roles, or familiarity with relevant regulations is highly beneficial. Performance Under Pressure: Proven ability to work effectively and accurately under pressure in a high-volume environment, consistently meeting deadlines while maintaining a positive attitude. Adaptability: Demonstrated ability to adapt quickly to changing priorities, new challenges, and evolving regulatory requirements. Accuracy and Efficiency: A strong commitment to maintaining 100% accuracy while working efficiently to meet demanding targets.
