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Genesys Cloud Telephony – Contract Role

5 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Contractual

Job Description

Key Responsibilities:

✅ Lead end-to-end telephony transition projects

✅ Provide technical leadership on Genesys Cloud platform

✅ Design integration strategies with CRM and enterprise systems

✅ Ensure smooth transitions with minimal disruption

✅ Manage stakeholders and project timelines effectively

Requirements:

✔️ 5+ years in contact center architecture & telephony

Genesys Cloud Telephony

✔️ Successfully led at least 2 full-cycle transitions

✔️ Strong integration and cloud architecture experience

✔️ Excellent communication and leadership skills

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