GDS Executive Director Adobe Lead role

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

About EY

EY is a global leader in assurance, tax, transaction, and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com.

EY Global Delivery Services (GDS)

EY Global Delivery Services (GDS) is a team of over 70,000 + people, working across borders, to provide innovative and strategic business solutions to EY member firms around the world. We are focused on attracting, retaining, and engaging the best talent in our markets so our people remain empowered and inspired by one another. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We will introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Job Purpose

In order to expedite this transformational journey in GDS Customer Tech, we are looking for leaders who bring deep experience in Adobe Technologies. The role will encompass partnering with Onshore teams and clients across the globe to build new services, solutions, facilitate GTM, stand up a delivery team and ensure delivery with highest standards.

Essential Functions of the Job:

The responsibilities of this role will include:

• Working closely with multiple senior stakeholders across the globe to build the Customer Tech- Adobe Practice brand and grow the practice. This will encompass building new services, solutions, GTM strategy, capacity and delivery capabilities.
• Monitor service delivery for some of the key engagements where we are working with client to transform their IT controls and also deliver on testing of those.
• Develop strategies, plan, and sell Consulting projects and solutions related to Adobe technology stack.
• Participate in go to market, create proposals and respond to RFPs, client orals etc. Identify opportunities for cross-selling to current clients/introduce colleagues from other service lines.
• Understand clients challenges and industry related issues and offer solutions in the areas of Customer Technologies with focus on Adobe stack. Identify buyers, influencers & stakeholders in existing client engagements and build strong relationships.
• Own and anchor multiple accounts and grow the GDS penetration to large numbers for GDS Consulting.
• Work with client facing teams and management to prepare estimates, Point of Views, Position Papers and contribute towards pursuits and proposals.
• Drive Business solution-based assets for Customer Technology with focus on Adobe stack in collaboration with the regional leadership.
• Travel to EY and Client locations to build client and stakeholder relationship.
• Help recruit employees assign, direct, and evaluate their work and oversee the development and maintenance of staff competence.
• Foster teamwork and lead by example.
• Grow talent base across all locations of GDS consulting.
• Conduct performance reviews and contribute to performance feedback for entire practice.
• Foster teamwork, quality culture and lead by example

Technical responsibilities include:

• Demonstrating strong consulting experience, in-depth knowledge in Adobe Digital stack, ability to sell and run large scale consulting engagements with a distributed delivery mindset.
• Strong domain knowledge and experience across Adobe Digital stack
• Leading multiple global engagements related to Adobe Digital stack with large diverse teams spread across the globe.
• Develop & enhance existing capabilities at GDS to support market development and service delivery for Adobe technologies including AEM, AEP, Analytics, Target, Campaign, IO, Launch, Marketo. This would involve recruiting / training of relevant talent, regional integration and market maker positioning, as well as development of both traditional and pay-per-use services for delivery across regions.

To qualify for the role, you must have:

• MBA/B.E./BTech (Electronics, Electronics & Telecommunications, Computer Science, Information Systems Management)/ CA with core experience in Adobe technologies with minimum 15 years of relevant experience.
• Experience working on the Latest Adobe Cloud Platform and its SaaS offerings
• Experience in integration of AEM with other Adobe suite of products, Analytics, Target, Campaign, IO, Launch, Marketo
• Experience in migration projects from other CMS to AEM & version upgrades.
• Experience with Campaign automation, campaign operations and implementing omni-channel decisioning
• Should be able to solution architect Adobe suite of products
• Should be able to comprehend clients business requirements and provide solutioning which includes AEM and or with a combination of other suite of products(Analytics, Target, DTM, Campaign, Audience Manager)
• Knowledge of using AEM in a cloud environment like Adobe Cloud, AWS, or other
• Experience in working with senior stakeholders.
• Experience in management consulting and IT advisory consulting organizations is a huge plus.
• Experience in managing team and solution designing.

Ideally, you will also have

• Experience in Big4 is a plus.
• Large Program Delivery Experience

What we look for

• Professionals with commercial acumen, technical experience, consulting skills and enthusiasm to learn new things in this fast-moving environment.
• Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries.

What working at EY offers

At EY, we are dedicated to helping our clients, from startups to Fortune 500 companies - and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around the globe.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that's right for you.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.