Job
Description
The candidate will have primary responsibilities of managing Multifond, pControl, and associated Fund Accounting applications support, identifying different issues, and providing accurate and timely results to the Global Fund Accounting Users. You will be responsible for interacting with Global MF Users, Business, and Operations teams to provide a high quality product to internal and external clients and meet the agreed and expected service standards. Your role will involve coordinating with Operations, technology, and third-party vendors to provide high-quality issue resolution and meet the agreed and expected service standards. Additionally, you may also contribute to the delivery of local, global, and strategic Fund Accounting projects for Citi and external clients. A solid understanding of the Fund Accounting domain is essential for this role. You must be open to working in a 24x7 environment. Your primary responsibilities will include analyzing the root cause of issues reported on various applications, providing solutions to the operation team in a timely manner, focusing on production issue resolution, general support, and maintenance for the Funds Administration business. You will be responsible for providing L1 support for Fund accounting applications in a 24/7 environment, static set up and maintenance, managing MF application change and upgrade tests as required, providing support to the Funds Administration business, liaising with application vendors and technology on their behalf, ensuring timely issue resolution in partnership with the business, meeting SLA/OLA/KPI, testing vendor/application solutions, tracking schedules, issue resolution progress, and being accountable for associated tasks, and ensuring accurate and timely execution of assigned tasks. You will also work closely with other internal teams on upcoming projects, assignments, and initiatives. Qualifications, Experience, Skills, and Competencies: - Preferably MBA (Finance) / CA / ICWA - 2-4 years of experience in the fund accounting domain - Sound knowledge and understanding of accounting principles and NAV calculation - Knowledge of all Security types like Equities, Bonds, Repo, CFD, Futures, Options, Bank Debts, SWAPS, Forwards, Spot, etc., trade life cycle, various Corporate Actions, and its impact on the portfolio will be an advantage - Basic SQL knowledge - Excellent written and spoken communication skills - Ability to work independently and in a team environment, prioritize multiple tasks, and meet strict deadlines - Must be prepared to work shifts in line with regions supported, including India night shifts - Innovative approach to work and continuous identification and implementation of process improvements - Experience in Fund Accounting applications like Multifonds / pControl / Investone will be an added advantage - Good attention to detail and high levels of accuracy - Strong analytical and problem-solving skills The role falls under the Operations - Transaction Services job family, specifically in the Fund Accounting job family. This is a full-time position. If you are a person with a disability and require a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,
