Fun Consultants - Store Sales

Your role as a Hamleys Fun Consultant at Reliance Retail in Hyderabad will involve engaging customers and driving store sales. The position is open to freshers with 0-1 years of experience who are energetic, customer-oriented, and passionate about retail. Your primary responsibilities will include: - Providing excellent customer service by understanding and addressing customer needs, ensuring satisfaction at every interaction. - Using basic sales techniques to approach, greet, and convert walk-in visitors into satisfied customers. - Demonstrating good communication skills to effectively interact with children, parents, and diverse customer segments. - Utilizing essential retail sales knowledge to handle queries, suggest suitable products, and ensure smooth checkout processes. - Quickly grasping product knowledge, including new launches, toy specifications, features, and related sales pitches. - Basic inventory management tasks such as checking stock, updating records, and reporting discrepancies to maintain store availability. - Assisting with visual merchandising, organizing attractive product displays, and maintaining in-store aesthetics to enhance the customer experience. Your key responsibilities will include: - Assisting customers in selecting suitable toys and products, providing engaging demonstrations, and recommending appropriate options based on their needs. - Delivering an interactive and fun shopping experience, engaging children and families through lively product presentations and storytelling. - Achieving or exceeding assigned sales targets by leveraging product knowledge and store promotions to maximize revenue opportunities. - Maintaining up-to-date knowledge of store inventory, ensuring timely restocking and correct arrangement of merchandise on shelves. - Supporting the team in organizing attractive and themed visual displays, promoting new arrivals, and ensuring the store always looks inviting. - Handling customer queries, feedback, and concerns politely and efficiently to enhance overall satisfaction. - Following standard operating procedures and safety compliance norms to ensure a positive, secure, and welcoming retail environment. - Collaborating with team members to deliver seamless store operations and actively participating in special events or promotional activities hosted in-store. No additional details about the company were provided in the job description.,