Job
Description
Company Description HCL Software is a division of HCL Technologies (HCL) that operates its primary software business. It develops, markets, sells, and supports over 75+ product families in the areas of Customer Experience, Digital Solutions, Security, Data and Analytics, Automation, DevOps, ITSM Automonics,Industry Soutions . Its mission is to drive ultimate customer success with their IT investments through relentless innovation of its products. Job Description HCL Commerce is looking for an experienced, self-directed and highly motivated Project Manager to take ownership of projects, processes and other initiatives that evolve and enhance how the product engages with its customers. This role requires a strong understanding of both project management methodologies as well as eCommerce technology and digital customer experiences. Reporting to the Head of HCL Commerce Product, the candidate will work closely with Senior Leadership, Product Management, Product Marketing, Pricing, and Engineering teams to arrive at successful programs and growth strategy. Key Competencies: • A professional with overall 10 to 15+ years of experience and 5+ years of experience in Project management with preferred exposure of working in product development environment. • Experience as a Project Manager defining and managing project scope, timelines, profitability, and effective delivery of digital solutions • PMI or PMP certification preferred • Experience working with Salesforce Commerce Cloud, IBM Sterling OMS and Monetate is a plus • Deep experience in multiple software development lifecycles, including waterfall and agile • Excellent project management skills including prioritization, scheduling, and documentation • Ability to build strong relationships and communicate effectively with internal and external groups • Proficient in Jira,Excel, and PPT to help in the documentation and facilitation of tasks • High energy, enthusiastic and able to succeed in a dynamic work environment • Solid technical understanding and ability to define and refine requirements through a project lifecycle • Extensive experience of developing and implementing on process, methodologies and best practices. • Sound business and technical knowledge (Cloud, Enterprise software) • Passionate and outcome driven. • Experience of working in a global workplace (across time zones) • Extensive experience of working with cross functional stakeholders. • Excellent oral and communication skills. • Ability to negotiate and arrive at amicable solution. Responsibilities will include: Lead delivery of Commerce projects to ensure on time and high quality delivery of our consumer-facing experiences Drive development and implementation of prioritized projects working with cross-functional teams Manages multiple projects and tasks simultaneously Creates and maintains project plans to fully account for the delivery and ongoing improvement of the solution Proactively works with business analysts, product managers, design, user experience, development and QA to define project requirements and estimate effort to deliver Tracks progress against plans, deliverables, and expected outcomes Identifies and attends to interdependencies between key resources and between significant work efforts Identifies and surfaces risks & issues to Leadership Establishes and maintains repository of artifacts, deliverables, and team working space Provides ongoing project update reports to internal leadership Responsible for following and monitoring project management processes and documentation Assists in educating business stakeholders on the global product delivery and Compliance processes Oversees project from initial discovery through implementation & delivery, including overall continuing project maintenance if needed Ensures ongoing resource needs are captured and utilization rates are maintained across their cross-functional team(s) Responsible for management and communication of project status and tasks among team members and business stakeholders Responsible for coordination final delivery of digital applications or functionality, including user acceptance testing, final sign-off & Prod Ops Handoff Seeks out vendor or internal solutions and manages overall project issue resolutions Educational Qualifications: • B.Tech/B.E/MCA • MBA/Master Degree is a plus • Ability to travel (20%)
