Posted:1 month ago|
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Work from Office
Full Time
Experience: 35 years of hands-on development and implementation experience with one or more FSM software platforms
Technical skills:
Proficiency in scripting languages and development best practices relevant to FSM platforms (e.g., JavaScript, scripting for ServiceNow).
Experience with web services integrations using REST and SOAP.
Solution implementation: Lead or assist in the end-to-end implementation lifecycle of FSM software, including planning, configuration, development, testing, and deployment.
Custom development: Design and build custom applications, integrations, and reports to extend the functionality of FSM platform.
Requirements gathering: Meet with clients and stakeholders to gather, analyze, and document business requirements, translating them into technical specifications.
Integration: Develop and manage integrations between the FSM system and other enterprise platforms, such as ERP, CRM, and asset management.
Technical support and troubleshooting: Provide post-implementation support, including troubleshooting and resolving technical issues for clients.
Client relationship management: Build and maintain strong relationships with key stakeholders and project sponsors.
Training and documentation: Create and deliver training programs and materials for end-users and client teams.
Project management support: Assist with project management tasks, including monitoring timelines, managing deliverables, and ensuring client satisfaction.
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