Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
9.0 - 14.0 years
5 - 10 Lacs
Hubli
Work from Office
Hiring Flash Open Position in GG India Field Position: Area Sales Manager Supervisor and Position (L+1): Regional Sales Manager Superior and Position (L+2): Head Sales No. of Reportees: Territory Managers Job Location: Required Education: Graduate Minimum Experience: At least 7-8 years of experience as a TM (MR) / 3-5 years of ASM experience in a reputed Pharma company. Consistent performance is a must Responsibilities: Roles and responsibilities are as follows: Responsible to achieve Sales targets. To handle Sales and implement marketing strategies in region through his team members KOL management Keep in regular contact with team members and maintain healthy communication & relationship. Generating New Business through his Team Reviewing sale and stock availability in assigned area. Building relationships with Doctor and Healthcare professions Market review of new products and competition. Follow company's code of business ethics. Team TBMs & TMs (TBMs will cover Corporate Hospitals & TMs will cover Trade). People Development - In order to ensure competent people, go to meet customers and help build organizational capability. Inventory Management at Stockist level Cheers, HR
Posted 15 hours ago
5.0 - 10.0 years
15 - 30 Lacs
Bengaluru
Work from Office
WIPRO _Walk in Drive _ 14th June 25_ ServiceNow Developer _ Bangalore ServiceNow Developers with any Modules like (ITSM ,FSM, CSM, HRSD) - WIPRO Bangalore Qualifications : - Experience : 5 -15 Years Notice Period : Immediate - 30 Days Only Location : Bangalore Mandatory Skills: - ServiceNow Development with any module like (ITSM ,FSM, CSM, HRSD) Integration using (REST OR SOAP) Scripting Business Rules Client Scripts Interested Candidates , please drop an CV to yenumula.ramireddy@wipro.com NOTE : Candidates who have applied within the last six months are not eligible to reapply for this position. Please note that this opportunity is strictly for Face to Face interview only; Virtual interviews will not be conducted.
Posted 6 days ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Hybrid
Your day at NTT DATA The role of Platform Support Engineer (L2) is a developing subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. What youll be doing Key Responsibilities: Provides support to users/administrators of the company platform. Supports and contributes to the growth of best practices for delivery of support services. Ensures understanding of the platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue. Engages with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution. Performs any other related task as required. Knowledge and Attributes: Developing knowledge of the components in cloud/web applications. Demonstrated ability to troubleshoot the difficult technical issues. Demonstrated exposure to network monitoring connectors such as SCOM, Solarwinds etc. Developing understanding of SNMP traps and MIBs/OIDs. Developing understanding and ability to modify basic XML, JSON, Regular Expressions (RegEx). Developing understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST. Developing understanding of object-oriented programming skills (Java strongly preferred). Good understanding of database concepts. Developing understanding of ITSM, CMDB and ITIL business process. Proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management. Excellent communication skills (verbal and written). Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology or Computer Science or related field. Relevant ITIL certification. Required Experience: Moderate level experience providing customer facing technical support. Moderate level experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM). Moderate level experience providing SaaS support is desirable.
Posted 6 days ago
8.0 - 12.0 years
18 - 30 Lacs
Chennai
Work from Office
• Lead architectural design and end-to-end implementation of ServiceNow CSM, FSM, and Sales solutions. • Design scalable solutions leveraging ServiceNow's best practices, ensuring domain separation, security, and performance. • Collaborate with business stakeholders to gather requirements, define target architectures, and translate them into technical designs. • Design and oversee integrations between ServiceNow and CRMs , ERPs, and external vendor systems. • Define data models, service catalogs, workflows, virtual agent experiences, and customer/partner portals. • Guide development teams during implementation, ensuring alignment with architectural standards. • Evaluate new ServiceNow features and plugins and propose adoption plans. • Define governance frameworks and design principles for global implementations. • Ensure compliance with platform and security standards, and provide design authority in cross-functional reviews. •10+ years of hands-on ServiceNow experience, with specialization in at least two: CSM, FSM, or Sales CRM modules. • Proven experience as an architect on large-scale ServiceNow transformation projects. • Customer/Partner Portals and lead/opportunity lifecycle • Domain separation, security model, and scoped applications • Strong work experience with Flow Designer, IntegrationHub, REST/SOAP APIs, MID Servers. • Strong work experience in integrating with Custom portal and Portal, Angular JS, Java script and HTML, CSS • Deep understanding of ITOM/CMDB, Virtual Agent, and Performance Analytics as they apply to CSM/FSM. • Ability to lead technical workshops, create HLD/LLD documentation, and provide architectural governance. • Strong analytical and communication skills. • Experience mentoring ServiceNow developers and junior DeV. • Customer-oriented with a strong sense of ownership and accountability. • Ability to thrive in dynamic, fast-paced environments with multiple stakeholders.
Posted 1 week ago
5.0 - 10.0 years
5 - 15 Lacs
Chennai, Bengaluru, Delhi / NCR
Work from Office
ServiceNow Developer with any combination of modules is fine. HRSD • Experience with the ServiceNow HR Service Delivery (HRSD) application • Knowledge of HR functions, processes, and best practices • Knowledge of Case Management, Knowledge Management best practices and design • Experience designing and/or implementing an HR Shared Services center • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM • Must have hands on standard CSM process implementation • ServiceNow in depth Process knowledge (CSM Process, integrations etc.) • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM • Working experience with FSM application on Work Order management, scheduling and dispatch • Configuring Field Agent activities ( Mobile & Desktop) • Configuring Field Service Business Process, Assignment, and Add-ons • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording • Integrations with Applications and Data Sources. Process Integrations • Good Knowledge on Field Service Industry good practice
Posted 1 week ago
5.0 - 10.0 years
5 - 10 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
SAP FSM Cloud Technical ( Field Service Management ) Implement and support SAP Field Service Management (FSM) technical components Integrate FSM with SAP backend (ECC/S4HANA) using CPI or APIs Develop custom UI components and mobile-friendly interfaces Troubleshoot FSM sync, service orders, and data flows Collaborate with functional consultants and business stakeholders Participate in testing, documentation, and go-live support Ensure performance optimization and error resolution
Posted 1 week ago
5.0 - 6.0 years
18 - 19 Lacs
Pune, Chennai, Bengaluru
Work from Office
D-ServiceNow HRSD • Experience with the ServiceNow HR Service Delivery (HRSD) application • Knowledge of HR functions, processes, and best practices • Knowledge of Case Management, Knowledge Management best practices and design • Experience designing and/or implementing an HR Shared Services center • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM • Must have hands on standard CSM process implementation • ServiceNow in depth Process knowledge (CSM Process, integrations etc.) • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM • Working experience with FSM application on Work Order management, scheduling and dispatch • Configuring Field Agent activities ( Mobile & Desktop) • Configuring Field Service Business Process, Assignment, and Add-ons • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording • Integrations with Applications and Data Sources. Process Integrations • Good Knowledge on Field Service Industry good practice Note: Looking for immediate joiners
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Job Responsibilities: Platform Design & Development Configure, develop, and customize core ServiceNow modules such as ITSM, CSM, FSM, and EAM to meet evolving business needs. Create and manage advanced workflows, forms, business rules, and UI policies. Drive platform enhancements, version upgrades, and solution design while adhering to best practices Integration & Automation Architect and implement integrations with third-party systems (SailPoint, Jira, SCCM, Azure, GCP) using REST/SOAP APIs, Service Graph Connectors, and other relevant technologies. Automate service provisioning and deprovisioning using Flow Designer, orchestrations, and custom scripts IAM & RBAC Implementation Establish and manage Identity and Access Management (IAM) within ServiceNow, ensuring secure and efficient user provisioning. Develop Role-Based Access Control (RBAC) policies and workflows, including role assignments, approvals, and auditing. Collaborate with security and compliance teams to maintain governance and adherence to privacy regulations (e.g., Australian Privacy Act). Platform Administration & Support Monitor system health, troubleshoot incidents, and recommend solutions to ensure platform stability. Conduct root cause analysis for complex issues, coordinating with internal teams to implement preventative measures. Maintain high-quality technical documentation, including development guidelines, design documents, and platform policies. Collaboration & Leadership Partner with business analysts, project managers, and key stakeholders to gather requirements and propose optimal technical solutions. Participate in Agile ceremonies (daily stand-ups, sprint planning, reviews) to maintain transparency and meet project milestones. Mentor junior developers, enforce coding standards, and champion best practices in ServiceNow development Agile Delivery & Collaboration Work within an Agile delivery framework, participating in daily stand-ups, sprint planning, and retrospectives. Collaborate with scrum masters, product owners, and cross-functional teams to refine user stories, estimate tasks, and ensure timely feature delivery. Contribute to continuous improvement of processes, tools, and methodologies to enhance efficiency and quality Knowledge and Experience Extensive ServiceNow Platform Proficiency Hands-on Experience: Minimum of 5+ years working with core ServiceNow modules such as ITSM, CSM, FSM, EAM, ITOM, HRSD, and ITBM\u2014including installing, configuring, and customising workflows. Discovery & CMDB: Practical knowledge implementing and managing Discovery for accurate CI detection, along with maintaining robust CMDB structures and developing CSDM v4 framework. Custom Applications & Portals: Proven track record of creating tailor-made ServiceNow applications and designing engaging, user-friendly portals to enhance service delivery. Advanced Integration Experience RESTful and SOAP APIs: Demonstrable success integrating ServiceNow with third-party systems (e.g., SailPoint, Jira, Azure, GCP, SCCM) using API calls, Service Graph Connectors, or custom connectors. Automation & Orchestration: Familiarity with Orchestration, Flow Designer, and scripting to automate end-to-end processes\u2014particularly for provisioning/deprovisioning services and handling security workflows. IAM & RBAC Expertise Identity Management: In-depth understanding of Identity and Access Management (IAM) best practices and frameworks, coupled with the ability to implement secure provisioning workflows. Role-Based Access Control (RBAC): Well-versed in designing and administering RBAC policies, including role assignment, user permissions, and compliance auditing, ensuring alignment with enterprise security standards. Field Service Management (FSM) & Enterprise Asset Management (EAM) - highly desirable FSM Configuration: Experience configuring FSM for scheduling, dispatching, and coordinating technicians to enhance field operations and customer satisfaction. EAM Lifecycle Management: Ability to manage the entire lifecycle of enterprise assets, including asset registration, maintenance scheduling, and decommissioning\u2014leading to optimised asset utilisation and cost savings. Agile Methodologies & Delivery Practical familiarity with Agile methods (Scrum or Kanban) in planning and executing development sprints, including backlog grooming, sprint reviews, and retrospectives. History of working effectively with cross-functional, geographically dispersed teams, ensuring transparent communication and rapid iteration of solutions in a fast-paced environment. Platform Governance & Lifecycle Management Release & Upgrade Planning: Experience in preparing for and executing ServiceNow upgrades (e.g., from Xanada releases), including sandbox testing, deployment automation, and user training. Performance Monitoring: Skilled in monitoring platform health (e.g., queries, scripts, instance performance) and implementing remediation measures for optimal reliability and scalability. Stakeholder Engagement & Communication Requirement Analysis: Proven ability to translate complex business processes into technical requirements, gathering input from both technical and non-technical stakeholders. Cross-functional Collaboration: Track record of working with product owners, project managers, business analysts, and architects to create cohesive end-to-end solutions aligned with organisational goals. Industry Certifications & Continuous Learning Certifications: Holding (or actively pursuing) industry-recognized credentials such as ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or Implementation Specialist certifications (e.g., CSM, FSM, EAM). Continuous Improvement: Commitment to staying current with emerging ServiceNow capabilities, industry best practices, and evolving regulatory demands. Skills and Competencies Technical Skills Programming: Strong skills in JavaScript, HTML, CSS, and AngularJS within the ServiceNow environment. Scripting: Glide Scripting, Flow Designer, Script Includes, and Business Rules. Databases: Understanding of MySQL or similar relational databases for performance optimization and reporting. ServiceNow Certifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ServiceNow Implementation Specialist certifications, especially CSM, FSM, or EAM, are highly advantageous. Soft Skills Analytical & Problem-Solving: Ability to translate complex requirements into effective technical solutions. Communication: Excellent verbal and written communication to engage both technical and non-technical stakeholders. Team Collaboration: Commitment to knowledge sharing, mentoring, and fostering an inclusive, high-performing culture. Adaptability: Eagerness to learn new technologies and adapt to dynamic project demands. Education Requirements Bachelor\u2019s Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Additional coursework or certifications specific to ServiceNow, cloud computing, or security frameworks (e.g., CISSP) is beneficial.
Posted 2 weeks ago
10.0 - 12.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. In this role, youll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelors Degree Preferred education Masters Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building
Posted 2 weeks ago
10.0 - 12.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. In this role, youll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelors Degree Preferred education Masters Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building
Posted 2 weeks ago
7.0 - 12.0 years
19 - 34 Lacs
Bengaluru
Work from Office
Role & responsibilities Delivering high quality ServiceNow implementations based on business process requirements. Effective delivery of quality solutions using Computacenter's methodologies and ensuring adherence to coding and design standards, and generating technical documentation Increasing application operating efficiency and adapting to new requirements, as necessary Keep up to date with current and future market developments, technologies, product, and strategies. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements and standards. Successful handover of technology to internal or customer support function well support you to Attain and retain ServiceNow Certifications and partner accreditations. Preferred candidate profile 4-7 years of experience in the ServiceNow Application Development Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques. Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc. Ability to provide technical leadership and support to Process Consultants. Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team. Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic) Product line (CIS) accreditation preferred Certified or pursuing. Understanding of Software Development Lifecycle experience in Agile projects Open and friendly personality, with ability to be customer facing. Be self-managing and capable of working alone or as part of a team. BE / BTech in Computer Science or related disciple Strong knowledge of JavaScript, scripting, and web development. Familiarity with ITSM processes and ITIL framework. ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others
Posted 2 weeks ago
8.0 - 12.0 years
25 - 30 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled Senior ServiceNow Developer with 8+ years of experience to join our dynamic Technology Implementation team. The candidate will be responsible for designing, developing, and implementing complex ServiceNow solutions across various modules, including Customer Service Management (CSM), IT Service Management (ITSM), and Field Service Management (FSM). The role involves customizing and configuring ServiceNow applications, developing scripts and integrations, troubleshooting technical issues, and ensuring operational efficiency. Experience with HAM/SAM Pro, ServiceNow REST API, and Agile methodologies is a plus. Strong communication, problem-solving skills, and the ability to work independently are essential. ServiceNow CSA certification is preferred. This is a work-from-office role based in Hyderabad (5 days a week). Candidates must be willing to travel to Hyderabad for a mandatory in-person interview.
Posted 3 weeks ago
6.0 - 10.0 years
15 - 30 Lacs
Hyderabad, Pune, Gurugram
Work from Office
Should have minimum 6+ years’ experience as an Oracle Cloud PPM functional consultant. Hands on experience in FSM, Rapid Implementation Tools Must have experience in writing functional specifications , OTBI reports and analytics, Security, Workflows
Posted 3 weeks ago
5.0 - 10.0 years
15 - 30 Lacs
Kochi, Madurai, Coimbatore
Hybrid
Job Title: ServiceNow Developer (HRSD / CSM / FSM Modules) Location: Kochi,Visakhapatnam,Kolkata,Madurai,Coimbatore,Thiruvananthapuram,Bhubaneswar,Ranchi,Patna,Lucknow,Chandigarh,Bhopal. Employment Type: Full-time Experience Level: 5-10yrs Job Summary: We are seeking a skilled and versatile ServiceNow Developer with expertise in one or more of the following modules: HR Service Delivery (HRSD), Customer Service Management (CSM), or Field Service Management (FSM) . The ideal candidate will have hands-on experience in implementing and customizing ServiceNow solutions, integrating with external systems, and optimizing business processes. Key Responsibilities: Depending on the module(s) of expertise, responsibilities may include: HR Service Delivery (HRSD): Implement and configure the ServiceNow HRSD application. Apply knowledge of HR functions, processes, and best practices. Design and optimize Case Management and Knowledge Management solutions. Contribute to the development of HR Shared Services centers. Integrate ServiceNow with external systems using REST APIs and web services. Hold or be working toward the ServiceNow HRSD Implementation Specialist certification. Customer Service Management (CSM): Lead the implementation of standard CSM processes within ServiceNow. Demonstrate deep understanding of CSM workflows and integrations. Develop and maintain integrations with third-party tools (SOAP, REST, MID Server, etc.). Leverage features such as Proactive Customer Service Operations, Predictive Intelligence, Performance Analytics, Virtual Agent, and Continual Improvement Management. Field Service Management (FSM): Configure and manage FSM applications including Work Order Management, Scheduling, and Dispatch. Set up Field Agent activities for both mobile and desktop platforms. Design and implement Field Service business processes and add-ons. Optimize scheduling, dispatch, inventory operations, and time recording. Integrate FSM with other applications and data sources. Apply industry best practices in Field Service operations. Qualifications: Proven experience in ServiceNow development and module-specific implementations. Strong understanding of ITSM and enterprise service management principles. Experience with ServiceNow integrations using web services (REST/SOAP). Excellent problem-solving and communication skills. Relevant ServiceNow certifications are highly desirable. Preferred Certifications: ServiceNow Certified Implementation Specialist HRSD / CSM / FSM ServiceNow Certified System Administrator
Posted 3 weeks ago
7 - 12 years
20 - 35 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Looking for experts in ServiceNow CMDB, ServiceNow Developer, ServiceNow HRSD, ServiceNow Integration, ServiceNow GRC, ServiceNow CSM, ServiceNow FSM, ServiceNow ITBM, ServiceNow ITOM, ServiceNow ITSM, ServiceNow ITAM
Posted 2 months ago
10 - 16 years
30 - 40 Lacs
Chennai
Work from Office
Scope of Work The Project Manager will be responsible for implementing, leading and managing ServiceNow projects (optimizing business processes, and implementing AI, chatbot and RPA use cases. The scope includes: Project Management: Oversee ServiceNow projects from initiation to completion, ensuring adherence to PMP methodologies. Business Process Optimization: Analyze, design, and implement improvements to business workflows. Digital Transformation: Drive digital transformation initiatives, leveraging AI, chatbot and RPA technologies. Stakeholder Management: Communicate effectively with stakeholders to understand requirements and provide updates. Utilize knowledge of various ServiceNow modules (e.g.,IT Asset management, Incident Management, Change Management, Problem Management, Service Catalog, CMDB, Discovery ) to tailor solutions that meet client needs. Deliverables The Project Manager will deliver the following: Project Plans: Detailed project plans including timelines, milestones, and risk management strategies. Process Documentation: Comprehensive documentation of business processes and improvements. AI, Chatbot and RPA Use Cases: Implementation and integration of AI, chatbot and RPA technologies within ServiceNow. Status Reports: Regular updates on relevant projects progress, challenges, and resolutions. Qualifications The Project Manager must possess the following qualifications: Experience: Proven track record in managing ServiceNow projects and digital transformation initiatives. Skills: Strong understanding of business processes, AI, chatbot and RPA technologies. Certification: PMP certification or equivalent project management experience. Soft Skills: Excellent communication, analytical, and problem-solving skills and presentation skills
Posted 2 months ago
7 - 11 years
25 - 27 Lacs
Hyderabad
Work from Office
Position Overview: Strong ServiceNow backend developers who have really got good experience in Servicenow Platform & excellent ServiceNow scripting knowledge, including flow designer and integration skills. Additionally, problem-solving skills are crucial for this position. Any UI-related skills would also be beneficial. Job description: To be successful in this role the candidate must possess the below: 7+ years of Software Development experience and at least 5+ years of ServiceNow Applications Development or Product implementation experience Experience in end-to-end ServiceNow implementations across 2 or more modules HRSD/ITSM/CSM/FSM/ITBM/Discovery/Service Mapping/GRC and experience in HRSD module is a plus Experience in ServiceNow Back-End: creating Catalog Item, Record Producer, Client Scripts ,UI and Data Policies , Business Rules, UI Actions Experience in ServiceNow Integration: Integration HUB, SOAP, REST, Data Sources, Import Set, Transform maps. Experience in Flow Designer, Integration Hub using Flow Designer. Understanding of DevOps Git/Automation Testing(Selenium) Strong working in an Agile/DevOps environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics Strong skills in User Interface design, Analytical, Problem solving and Quantitative skills. Education and other skills: Bachelors degree (Computer Science, Information Systems, or relational functional field) Working in US -India Overlapping Hours Good communication and strong interpersonal skills with the ability to work effectively in a cross functional team. Self-starter, with a demonstrated ability to learn beyond training.
Posted 2 months ago
4 - 6 years
10 - 12 Lacs
Bengaluru
Work from Office
Must have skills Minimum 3 years experince in A2R funcational Minium 2 Fusion Projects in A2R funcational role Experience as a lead in minimum 2 Workstreams (R2R,A2R,P2P,O2C,INV) Understanding of Application module functionality Hands on Fusion Application Configuraton experince inlcuding workflow(s) within the workstream module(s) Hands on Fusion Application Testing Experince Functional, Technical and Unit Test design documentation Research, Debug and resolve functional issues with respect to functionality, configuration, integrations, reports and workflow FSM Should have skills Knowledge of FBDI's for modules within the Workstream Knowledge of Rest API's for modules within the Workstream Knowledge of the Fusion Data model for modules within the Workstream Knowledge how to create an deploy basic OTBI report and dashboard Nice to have skills Experince in more that 2 Worksteams (R2R,A2R,P2P,O2C,INV) Telco experince BIP experince SQL coding experince EBS experince Foreign Languge other than English Working knowledge of Jira Certification------JIRA-Four to Six Years,REST API-Four to Six Years,Developer / Software Engineer-Four to Six Years,Oracle Fusion-Four to Six Years,Oracle EBS Technical-Four to Six Years
Posted 3 months ago
6 - 10 years
8 - 12 Lacs
Bengaluru, Hyderabad, Gurgaon
Work from Office
Location - Remote (Bangalore /Hyderabad /Gurgaon/Pune/Trivandrum) Experience - 6 - 10 Years Notice - Immediate to 15 days Requirements: We are looking for a Payroll Subject Matter Expert who has in-depth knowledge of Functional Payroll Configuration and Oracle Cloud Business Process Expertise with experience in US Payroll, Union payroll and US taxes. The resource's roles and responsibilities would entail: Design, and solve complex payroll requirements, in Payroll Accounting configuration 1) Oracle HCM Cloud/Fusion Payroll 2) Oracle HCM Cloud/Fusion Payroll Cost allocation and Accounting distribution 3) Payroll Tax Processing Expertise 4) Experience designing complex Payroll Flows in Oracle Cloud Advising clients on proper usage of Oracle Cloud Payroll. Perform Mid-Year Balance Initialization for USA Legislation Perform Payroll Parallel Run Reconciliations Understand Clients requirements & prepare the Function Design Documents for Payroll Interfaces, Reports & Fast Formula Configure Payroll Module using FSM, HDL and other tools. Should possess strong knowledge on integration between Cloud Payroll & other HCM Modules. Should have worked on 401k, 403b, 457b and other USA Retirement Plans Model and test Payroll business processing solutions. Design, create, update and execute Payroll flows. Payroll Tax Processing including Month-, Quarter- and Year-End processing Conduct triage sessions with customers to determine root cause, document outstanding issues, and provide solutions and workarounds with respect to Payroll Cloud processing. Act as a customer advisor on best practices and application awareness. Development of customer-facing Payroll documentation.
Posted 3 months ago
12 - 16 years
14 - 18 Lacs
Bengaluru
Work from Office
About The Role Template Job Title - MC - Industry X Intelligent Asset Management + Level (Manager) + Entity (S&C Global Network) Management Level 07-Manager Location:Bangalore/ Gurgaon/Pune/Mumbai/Hyderabad Must have skills:SAP EAM Implementation Good to have :Maximo/Infor/SAP MM/WM/EWM/APM/ Job Summary With A Team of Leading Practitioners having deep functional & industry knowledge s pecializing in the area of Asset Integrity and Reliability Management, Master Data Management, EAM & Maintenance Execution, Material & MRO Management, Industry Analytics and Digital Industrial Workforce We Serve Across Various industries like Oil & Gas, Metals & Mining, Utilities, Chemical, Discrete & continuous manufacturing to name a few. Roles & Responsibilities SAP EAM A wizard in the EAM (Maximo/Infor/SAP MM/WM/EWM) software that runs complex systems. What gets you up in the morning is working with clients to solve complex problems and help their companies do more. You've got the serious analytical skills needed for the job, plus the gift of communicating with crystal clarity with customers, developers, testers and other team members. You're also comfortable with working on global EAM implementations at scale. Design and drive enterprise projects Draw on your knowledge of the systems development life cycle (SDLC) for application development, support, and maintenance Work in teams to support program development or future enhancements Ensure that solutions meet client needs Hands on system configurations to meet requirements Develop, test, and deploy code into the appropriate environment Prepare Functional specification document per requirements Ability to analyse and design changes, and debug, monitor, and troubleshoot end-user applications Supporting the development of the practice by driving initiatives around market research, Accenture Points-of-View, capability development, thought capital, knowledge management, etc. Supporting business development initiatives, including developing client proposals, and building strong relationships with Accenture clients SAP IAM experience will be added advantage SAP EHS Understand the business problems and processes of the clients, and create functional solution of the same Responsible for providing functional consulting in HSE / PSM areas and be able to showcase credible hands-on experience in key HSE processes like Incident management, Process hazard Analysis, HAZOPs/HAZIDs, Product safety, workplace safety processes, risk management, governances and HSE management systems Responsible for the functional and technical specification and implementation of the EHS/ PSM applications like Sphera, Enablon, SAP EHS, DNVGL Synergi and the likes Experience of leading diagnostics studies for clients and design end-to-end solutions in line with client requirements . Prepare project & resource plan and cost estimates in agreement with the client and other stakeholders Excellent problem identifying and troubleshooting skills with the ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Provide expertise on all functional requirements related to the HSE process developments, vendor assessment and technology implementations Understand the large-scale thinking and approach needed for the success of the project to include value addition towards HSE / PSM Create and manage business process workflows, detailed design and required documentation for successful implementation of the applications. Manage and develop excellent Client relationships. Coordinate and liaison with various client stakeholders to ensure stakeholder alignment during the project lifecycle Develop Point of Views (POVs) and Thought Capital around the recent and upcoming trends and technologies in the HSE/ Process safety, digital HSE space. Should possess a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities Should be comfortable functioning in a broadly positioned and diverse consulting environment Should be open to travel in and outside the country Experience in conducting design thinking workshops, collating functional requirements for clients, and conducting demo reviews with client stakeholders Minimum 3-5 years' experience in a industry role in control of work, incident management, HSE/ PSM areas. Minimum 1-2 years' experience in a team leading role. Consulting experience will be of advantage (though not mandatory) Experience in delivering large-transformational projects across Industry groups & geographies. Should have handled a team of 3+ experienced resources The candidate should have excellent customer facing capabilities, and an established track record for delivering consulting engagements The individual must be comfortable working at the highest levels of client organizations and interacting closely with the C Suite executives Experience in visualization tools like Tableau, Power BI, QlickView etc. is an added advantage Experience in MS-Excel, MS- PowerPoint, MS-Word is mandatory. Additional experience in VB Scripts, Macros will be preferred. APM/Asset Integrity : Hands on knowledge and experience of APM tools (like GE APM Meridium), Risk Management framework, Risk Based Inspections (RBI), Corrosion Management, Maintenance Turnaround Management, Maintenance Best Practices and Strategies Hands on experience of asset, corrosion, and inspection data management Hands on inspection or maintenance field experience (on-field inspection or maintenance management) is a plus. Experience of working with various EAM/ERP solutions like SAP PM/Maximo, INFOR, Meridium, NRX Asset Hub, Asset Answers etc. Experience of solving complex problems in asset maintenance and reliability management to drive growth and value for productions/operations & maintenance Should possess a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities. Should be comfortable functioning in a broadly positioned and diverse consulting environment Should be open to travel in and outside the country Utilities Lead and deliver client engagements spanning a wide range of disciplines, including capital projects, asset management, engineering services, automation, business performance improvement, business and digital strategy, manufacturing excellence, cost optimization, and digital transformation in IT and OT. Collaborate with executives, drive business development efforts, and innovate solutions to address key challenges faced by our clients. Focus on the management and delivery of Industry X related client engagements, often interacting at an executive level, as well as sales and practice development activities, resulting in increased value and efficiency. Problem-Solving: Identifying, assessing, and resolving complex challenges across various Industry X domains, including strategy, processes, technology, and governance. End-to-End Solutions: Managing or working with international, cross-functional, diverse teams to implement comprehensive end-to-end solutions, leveraging digital technologies and other innovative approaches. Business and Value Case Development: Creating compelling business cases and demonstrating the value of proposed solutions to clients. Innovative Solutions: Driving innovation to create new solutions to address critical business issues. Business Development: Leading business development and sales activities, including responding to RFPs, delivering client demos, and identifying new opportunities. Client Relationship Management: Managing client accounts and relationships to foster long-term partnerships and driving business opportunities. Proficiency in business strategy and consulting with a background in any of the Industry X domains - Digital Production & Operations, Intelligent Asset Management, Capital Projects, Digital Engineering and R&D, Smart Connected Product Design & Development, Product Platform Engineering & Modernization, Product-as-a-Service Enablement, automation, and digital transformation Right mix of industry, technology, and consulting experience. Demonstrated ability to lead end-to-end project delivery for client engagements. Strong relationship-building skills with clients and a record of business development. Exceptional analytical abilities and effective verbal and written presentation skills. Proven experience in project management, resource allocation, and cost management, prioritizing high-quality outcomes and meeting turnaround metrics. Contribution to Thought Leadership by developing industry-specific Point of Views that align with our offerings and solutions. Professional and Technical Skills Experience in the oil and gas, utilities, manufacturing, or other related asset-intensive industries " Experience with SAP APM, FSM, SSAM, GEF and other associated SAP modules is expected " SAP S/4HANA EAM certification is a plus " Certified Project Manager (PMP), Activate Project Management is a plus " Experience with change management Experience in the oil and gas, utilities, manufacturing, or other related asset-intensive industries Experience with SAP APM, FSM, SSAM, GEF and other associated SAP modules is expected SAP S/4HANA EAM certification is a plus Certified Project Manager (PMP), Activate Project Management is a plus Experience with change management Additional Information Demonstrate sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role Experienced in managing large teams, multi-stakeholder environments and complex digital projects engagements with a preferred global exposure Be adept at collaborating in a multi-stakeholder environment handling complex digital projects engagements, preferably in a global network Leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members Qualification Experience: Minimum 12 year(s) of experience is required Educational Qualification: B.Tech/BE
Posted 1 month ago
3 - 5 years
6 - 9 Lacs
Mumbai, Pune, Bengaluru
Work from Office
MC - Industry X Intelligent Asset Management + Level (Consultant) + Entity (SC Global Network) Management Level :9-Consultant Location:Bangalore/ Gurgaon/Pune/Mumbai/Hyderabad Must have skills:SAP EAM Implementation Good to have :SAP PM/SAP EAM/IFS/Asset Performance Management/Asset Integrity/Utilities Job Summary With A Team of Leading Practitioners having deep functional industry knowledge specializing in the area of Asset Integrity and Reliability Management, Master Data Management, EAM Maintenance Execution, Material MRO Management, Industry Analytics and Digital Industrial Workforce We Serve Across Various industries like Oil Gas, Metals Mining, Utilities, Chemical, Discrete continuous manufacturing to name a few. Roles Responsibilities SAP EAM A wizard in the EAM (Maximo/Infor/SAP MM/WM/EWM) software that runs complex systems. What gets you up in the morning is working with clients to solve complex problems and help their companies do more. You've got the serious analytical skills needed for the job, plus the gift of communicating with crystal clarity with customers, developers, testers and other team members. You're also comfortable with working on global EAM implementations at scale. Design and drive enterprise projects Draw on your knowledge of the systems development life cycle (SDLC) for application development, support, and maintenance Work in teams to support program development or future enhancements Ensure that solutions meet client needs Hands on system configurations to meet requirements Develop, test, and deploy code into the appropriate environment Prepare Functional specification document per requirements Ability to analyse and design changes, and debug, monitor, and troubleshoot end-user applications Supporting the development of the practice by driving initiatives around market research, Accenture Points-of-View, capability development, thought capital, knowledge management, etc. Supporting business development initiatives, including developing client proposals, and building strong relationships with Accenture clients SAP IAM experience will be added advantage SAP EHS Understand the business problems and processes of the clients, and create functional solution of the same Responsible for providing functional consulting in HSE / PSM areas and be able to showcase credible hands-on experience in key HSE processes like Incident management, Process hazard Analysis, HAZOPs/HAZIDs, Product safety, workplace safety processes, risk management, governances and HSE management systems Responsible for the functional and technical specification and implementation of the EHS/ PSM applications like Sphera, Enablon, SAP EHS, DNVGL Synergi and the likes Experience of leading diagnostics studies for clients and design end-to-end solutions in line with client requirements . Prepare project resource plan and cost estimates in agreement with the client and other stakeholders Excellent problem identifying and troubleshooting skills with the ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Provide expertise on all functional requirements related to the HSE process developments, vendor assessment and technology implementations Understand the large-scale thinking and approach needed for the success of the project to include value addition towards HSE / PSM Create and manage business process workflows, detailed design and required documentation for successful implementation of the applications. Manage and develop excellent Client relationships. Coordinate and liaison with various client stakeholders to ensure stakeholder alignment during the project lifecycle Develop Point of Views (POVs) and Thought Capital around the recent and upcoming trends and technologies in the HSE/ Process safety, digital HSE space. Should possess a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities Should be comfortable functioning in a broadly positioned and diverse consulting environment Should be open to travel in and outside the country Experience in conducting design thinking workshops, collating functional requirements for clients, and conducting demo reviews with client stakeholders Minimum 3-5 years' experience in a industry role in control of work, incident management, HSE/ PSM areas. Minimum 1-2 years' experience in a team leading role. Consulting experience will be of advantage (though not mandatory) Experience in delivering large-transformational projects across Industry groups geographies. Should have handled a team of 3+ experienced resources The candidate should have excellent customer facing capabilities, and an established track record for delivering consulting engagements The individual must be comfortable working at the highest levels of client organizations and interacting closely with the C Suite executives Experience in visualization tools like Tableau, Power BI, QlickView etc. is an added advantage Experience in MS-Excel, MS- PowerPoint, MS-Word is mandatory. Additional experience in VB Scripts, Macros will be preferred. APM/Asset Integrity : Hands on knowledge and experience of APM tools (like GE APM Meridium), Risk Management framework, Risk Based Inspections (RBI), Corrosion Management, Maintenance Turnaround Management, Maintenance Best Practices and Strategies Hands on experience of asset, corrosion, and inspection data management Hands on inspection or maintenance field experience (on-field inspection or maintenance management) is a plus. Experience of working with various EAM/ERP solutions like SAP PM/Maximo, INFOR, Meridium, NRX Asset Hub, Asset Answers etc. Experience of solving complex problems in asset maintenance and reliability management to drive growth and value for productions/operations maintenance Should possess a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities. Should be comfortable functioning in a broadly positioned and diverse consulting environment Should be open to travel in and outside the country Utilities Lead and deliver client engagements spanning a wide range of disciplines, including capital projects, asset management, engineering services, automation, business performance improvement, business and digital strategy, manufacturing excellence, cost optimization, and digital transformation in IT and OT. Collaborate with executives, drive business development efforts, and innovate solutions to address key challenges faced by our clients. Focus on the management and delivery of Industry X related client engagements, often interacting at an executive level, as well as sales and practice development activities, resulting in increased value and efficiency. Problem-Solving: Identifying, assessing, and resolving complex challenges across various Industry X domains, including strategy, processes, technology, and governance. End-to-End Solutions: Managing or working with international, cross-functional, diverse teams to implement comprehensive end-to-end solutions, leveraging digital technologies and other innovative approaches. Business and Value Case Development: Creating compelling business cases and demonstrating the value of proposed solutions to clients. Innovative Solutions: Driving innovation to create new solutions to address critical business issues. Business Development: Leading business development and sales activities, including responding to RFPs, delivering client demos, and identifying new opportunities. Client Relationship Management: Managing client accounts and relationships to foster long-term partnerships and driving business opportunities. Proficiency in business strategy and consulting with a background in any of the Industry X domains - Digital Production Operations, Intelligent Asset Management, Capital Projects, Digital Engineering and RD, Smart Connected Product Design Development, Product Platform Engineering Modernization, Product-as-a-Service Enablement, automation, and digital transformation Right mix of industry, technology, and consulting experience. Demonstrated ability to lead end-to-end project delivery for client engagements. Strong relationship-building skills with clients and a record of business development. Exceptional analytical abilities and effective verbal and written presentation skills. Proven experience in project management, resource allocation, and cost management, prioritizing high-quality outcomes and meeting turnaround metrics. Contribution to Thought Leadership by developing industry-specific Point of Views that align with our offerings and solutions. Professional and Technical Skills Experience in the oil and gas, utilities, manufacturing, or other related asset-intensive industries " Experience with SAP APM, FSM, SSAM, GEF and other associated SAP modules is expected " SAP S/4HANA EAM certification is a plus " Certified Project Manager (PMP), Activate Project Management is a plus " Experience with change management Experience in the oil and gas, utilities, manufacturing, or other related asset-intensive industries Experience with SAP APM, FSM, SSAM, GEF and other associated SAP modules is expected SAP S/4HANA EAM certification is a plus Certified Project Manager (PMP), Activate Project Management is a plus Experience with change management Additional Information Demonstrate sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role Experienced in managing large teams, multi-stakeholder environments and complex digital projects engagements with a preferred global exposure Be adept at collaborating in a multi-stakeholder environment handling complex digital projects engagements, preferably in a global network Leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members Qualification Experience: Minimum 6-10 year(s) of experience is required Educational Qualification: B.Tech/BE
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