Front Office & Store Manager

Job Description

We are looking for a Front Office Manager to join our team to manage a high-end property in picturesque Shantiniketan. The candidate will also be responsible for a small retail outlet within the property. The person will be responsible for reservations, arrival and departure, and coordinating all guest requirements during their stay, as well as looking into the daily operations and sales of the small store. Job Duties & Responsibilities: 1. Take reservation enquiries and process bookings 2. Ensure smooth check-in & check-out of guests 3. Establish guest relations & take care of any needs during their stay. 4. Be responsible for a small attached retail operation. 5. Receive customers at the store and assist with product enquiries. 6. Billing Responsibilities for the stay and store. 7. Inventory Management for the store. Qualifications: 1. Minimum of three years of experience in a direct or associated role. 2. Fluency in English, Bengali & Hindi 3. Strong Communication Skills 4. Retail Experience desired 5. Understanding of Food and Beverage is a plus. 6. Ability to drive sales 7. Problem solving 8. Ability to train and manage a team 9. Basic cashiering abilities. 10. Interest in agriculture and agricultural products is desired. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Santiniketan, West Bengal: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Wahl is your expected CTC? Experience: relevant work: 3 years (Required) Language: English (Required) Work Location: In person