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Front Office Receptionist

0 years

1 Lacs

Posted:21 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Greet and guide patients and visitors courteously
  • Answer phone calls, respond to inquiries, and transfer calls to appropriate departments
  • Schedule patient appointments and manage the appointment calendar
  • Register new patients and update records in the hospital management system
  • Coordinate with doctors, nurses, billing, and administrative staff
  • Handle patient check-in/check-out and assist in basic billing procedures
  • Maintain cleanliness and orderliness of the front desk area

Qualifications & Requirements

  • Minimum qualification: 12th Pass / Graduate (Any stream)
  • Prior experience in a hospital or clinic preferred
  • Basic computer skills (MS Office, hospital software, data entry)
  • Fluent in English and local languages (spoken and written)
  • Professional appearance and communication skills
  • Customer service attitude and problem-solving ability

Skills & Attributes

  • Polite and patient-friendly demeanor
  • Multitasking and time-management skills
  • Ability to work in a fast-paced environment
  • Confidentiality and attention to detail

Job Type: Full-time

Pay: ₹8,615.01 - ₹10,863.78 per month

Benefits:

  • Paid sick time

Schedule:

  • Day shift

Work Location: In person

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