Job
Description
Hiring: Front Office Executive / Receptionist Location: Bandra (West), Mumbai Experience Required: 5+ Years Salary: ₹20,000 – ₹25,000 per month Joining: Immediate Joiner Preferred Role Overview: We are seeking a highly professional and experienced Front Office Executive / Receptionist to be the face of our advanced orthopedic, physiotherapy, and wellness Centre in Bandra (West). This role goes beyond basic reception duties – it’s a blend of front desk management, customer engagement, sales support, and administrative responsibilities. Key Responsibilities: Warmly Greet & Welcome Visitors: Create a positive and professional first impression. Manage Phone Communications: Handle incoming and outgoing calls, provide relevant information, and take accurate messages. Appointment Handling: Schedule and manage appointments efficiently. Cash Handling & Invoicing: Collect payments, issue invoices, and maintain accurate transaction records. Maintain Reception Area: Ensure the front desk and waiting area remain clean, organized, and well-stocked. Sales & Lead Generation: Assist the team with upselling services and identifying new leads through face-to-face interactions. Administrative Support: Order office supplies, maintain records, and assist with general administrative tasks. Customer Service: Respond to inquiries, provide information about services, and resolve minor issues effectively. Requirements: Minimum 5 years of relevant experience in a customer-facing or administrative role Strong communication skills in English and Hindi Confident, presentable, and customer-focused Proficient with basic computer and billing systems knowledge Ability to handle multiple tasks efficiently Prior experience in wellness, healthcare, or hospitality sector is a plus Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Fixed shift Work Location: In person
