2 years

0 Lacs

Idukki

Posted:2 weeks ago| Platform:

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Skills Required

resolve communication

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Handle guest check-ins and check-outs efficiently using HOTSOFT Manage room reservations and bookings accurately Maintain guest records and ensure smooth front office operations Handle phone calls, emails, and walk-in inquiries in a courteous manner Coordinate with housekeeping and other departments for guest needs Resolve guest complaints professionally and promptly Requirements: Minimum 2 years of experience as a receptionist/front office associate in a hotel Proficiency in HOTSOFT PMS is mandatory Excellent communication and interpersonal skills Pleasant personality and customer-focused approach Flexible with shifts and weekends Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Night shift Rotational shift Work Location: In person

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