Key Responsibilities: Greet guests warmly and assist them with seating Present menu, take food and beverage orders accurately Serve food and drinks efficiently and professionally Ensure guest satisfaction and attend to their needs promptly Clear tables and reset for the next guests Maintain cleanliness and hygiene standards at all times Coordinate with kitchen and bar staff for smooth service Follow all safety and sanitation policies Requirements: Minimum 1 year experience in F&B service or similar role Good communication skills in English and Malayalam Polite, energetic, and presentable Basic knowledge of food and beverage items Willingness to work flexible shifts, weekends, and holidays Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Night shift Rotational shift Work Location: In person
Key Responsibilities: Handle guest check-ins and check-outs efficiently using HOTSOFT Manage room reservations and bookings accurately Maintain guest records and ensure smooth front office operations Handle phone calls, emails, and walk-in inquiries in a courteous manner Coordinate with housekeeping and other departments for guest needs Resolve guest complaints professionally and promptly Requirements: Minimum 2 years of experience as a receptionist/front office associate in a hotel Proficiency in HOTSOFT PMS is mandatory Excellent communication and interpersonal skills Pleasant personality and customer-focused approach Flexible with shifts and weekends Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Night shift Rotational shift Work Location: In person
Key Responsibilities: Supervise and coordinate activities across front office, housekeeping, F&B, and maintenance departments Monitor staff schedules, attendance, and performance Ensure guest satisfaction through prompt and courteous service Assist in resolving guest complaints and operational issues quickly and effectively Support the Operations Manager in daily planning and execution Ensure compliance with safety, hygiene, and standard operating procedures Train and guide staff to uphold resort standards and SOPs Assist in inventory control and cost management Maintain a strong presence during peak hours and critical operations Requirements: Minimum 2–3 years of experience in hotel/resort operations or supervisory role Strong leadership, communication, and people management skills Ability to multitask and work under pressure Good knowledge of hotel software systems (e.g., PMS, POS) Flexible to work shifts, weekends, and holidays Degree or diploma in Hotel Management preferred Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Work Location: In person
Key Responsibilities: Handle guest check-ins and check-outs efficiently using HOTSOFT Manage room reservations and bookings accurately Maintain guest records and ensure smooth front office operations Handle phone calls, emails, and walk-in inquiries in a courteous manner Coordinate with housekeeping and other departments for guest needs Resolve guest complaints professionally and promptly Requirements: Minimum 2 years of experience as a receptionist/front office associate in a hotel Proficiency in HOTSOFT PMS is mandatory Excellent communication and interpersonal skills Pleasant personality and customer-focused approach Flexible with shifts and weekends Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Night shift Rotational shift Work Location: In person
Key Responsibilities: Greet guests warmly and assist them with seating Present menu, take food and beverage orders accurately Serve food and drinks efficiently and professionally Ensure guest satisfaction and attend to their needs promptly Clear tables and reset for the next guests Maintain cleanliness and hygiene standards at all times Coordinate with kitchen and bar staff for smooth service Follow all safety and sanitation policies Requirements: Minimum 1 year experience in F&B service or similar role Good communication skills in English and Malayalam Polite, energetic, and presentable Basic knowledge of food and beverage items Willingness to work flexible shifts, weekends, and holidays Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Night shift Rotational shift Work Location: In person
Key Responsibilities: Supervise and coordinate activities across front office, housekeeping, F&B, and maintenance departments Monitor staff schedules, attendance, and performance Ensure guest satisfaction through prompt and courteous service Assist in resolving guest complaints and operational issues quickly and effectively Support the Operations Manager in daily planning and execution Ensure compliance with safety, hygiene, and standard operating procedures Train and guide staff to uphold resort standards and SOPs Assist in inventory control and cost management Maintain a strong presence during peak hours and critical operations Requirements: Minimum 2–3 years of experience in hotel/resort operations or supervisory role Strong leadership, communication, and people management skills Ability to multitask and work under pressure Good knowledge of hotel software systems (e.g., PMS, POS) Flexible to work shifts, weekends, and holidays Degree or diploma in Hotel Management preferred Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Work Location: In person
Key Responsibilities: Greet guests with a warm and professional attitude. Handle check-ins, check-outs, and reservation procedures using HotSoft and Treebo PMS . Manage room assignments, billing, and payment processes efficiently. Maintain front office records, guest logs, and reports. Coordinate with housekeeping and other departments for smooth guest service. Resolve guest queries, complaints, and requests promptly. Monitor OTA bookings, direct bookings, and corporate reservations. Handle calls, emails, and walk-in inquiries courteously. Follow all brand standards and property SOPs. Required Skills: Minimum 1 year experience in front office operations. Proficient in HotSoft PMS and Treebo management portal . Strong communication and interpersonal skills. Basic accounting or billing knowledge preferred. Good command of English and Malayalam. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Morning shift Work Location: In person
Key Responsibilities: Greet guests with a warm and professional attitude. Handle check-ins, check-outs, and reservation procedures using HotSoft and Treebo PMS . Manage room assignments, billing, and payment processes efficiently. Maintain front office records, guest logs, and reports. Coordinate with housekeeping and other departments for smooth guest service. Resolve guest queries, complaints, and requests promptly. Monitor OTA bookings, direct bookings, and corporate reservations. Handle calls, emails, and walk-in inquiries courteously. Follow all brand standards and property SOPs. Required Skills: Minimum 1 year experience in front office operations. Proficient in HotSoft PMS and Treebo management portal . Strong communication and interpersonal skills. Basic accounting or billing knowledge preferred. Good command of English and Malayalam. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Morning shift Work Location: In person
Guest Handling & Check-In/Out Warmly welcome all guests on arrival, ensuring smooth and efficient check-in/check-out using HotSoft PMS . Accurately enter guest details, verify ID proof, and assign rooms as per reservation or availability. Provide room keys and explain resort facilities, amenities, and policies. Reservation & Booking Management Handle direct reservations (walk-in/phone/email) and enter/update them in HotSoft . Coordinate with the Sales & Marketing team for blocked/group bookings. Modify or cancel bookings based on guest requests or availability. Manage overbooking situations effectively Communication & Coordination Attend calls courteously – handle inquiries, route calls, and take messages if needed. Liaise with housekeeping and maintenance for room readiness and guest requests. Coordinate with the restaurant/F&B for guest preferences or special arrangements HotSoft Software Specific Tasks Daily opening and closing of front office cashier shifts using HotSoft. Post charges: minibar, laundry, extra beds, etc. Generate guest folios, invoices, and receipts. Handle advance payments, settlements, refunds, and cancellations. Monitor room status dashboard (clean, dirty, out of service). Run night audit/end-of-day reports as per manager instructions. Cashiering & Billing Handle guest payments via cash/card/UPI and record accurately. Maintain cash float and balance the cash register at the end of the shift. Assist guests with queries regarding billing and folios. Administrative Duties Maintain visitor records, registration cards, and necessary documentation. Maintain front desk cleanliness and stock of stationery/forms. Assist in daily reporting to the Front Office Manager or Operations Manager. Guest Service & Complaint Handling Act as the first point of contact for guest concerns or requests. Provide local information and concierge services if required. Escalate unresolved complaints to the Operations Manager promptly. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹13,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Work Location: In person
Guest Handling & Check-In/Out Warmly welcome all guests on arrival, ensuring smooth and efficient check-in/check-out using HotSoft PMS . Accurately enter guest details, verify ID proof, and assign rooms as per reservation or availability. Provide room keys and explain resort facilities, amenities, and policies. Reservation & Booking Management Handle direct reservations (walk-in/phone/email) and enter/update them in HotSoft . Coordinate with the Sales & Marketing team for blocked/group bookings. Modify or cancel bookings based on guest requests or availability. Manage overbooking situations effectively Communication & Coordination Attend calls courteously – handle inquiries, route calls, and take messages if needed. Liaise with housekeeping and maintenance for room readiness and guest requests. Coordinate with the restaurant/F&B for guest preferences or special arrangements HotSoft Software Specific Tasks Daily opening and closing of front office cashier shifts using HotSoft. Post charges: minibar, laundry, extra beds, etc. Generate guest folios, invoices, and receipts. Handle advance payments, settlements, refunds, and cancellations. Monitor room status dashboard (clean, dirty, out of service). Run night audit/end-of-day reports as per manager instructions. Cashiering & Billing Handle guest payments via cash/card/UPI and record accurately. Maintain cash float and balance the cash register at the end of the shift. Assist guests with queries regarding billing and folios. Administrative Duties Maintain visitor records, registration cards, and necessary documentation. Maintain front desk cleanliness and stock of stationery/forms. Assist in daily reporting to the Front Office Manager or Operations Manager. Guest Service & Complaint Handling Act as the first point of contact for guest concerns or requests. Provide local information and concierge services if required. Escalate unresolved complaints to the Operations Manager promptly. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹13,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Work Location: In person
Key Responsibilities: Handle day-to-day financial transactions and accounting activities. Maintain accurate records of resort income and expenses. Prepare monthly financial reports, profit & loss accounts, and balance sheets. Manage GST, TDS, payroll accounting, and statutory compliance. Monitor budgets and support cost control initiatives. Coordinate with the central finance team and auditors. Use Hotsoft software for billing, revenue tracking, and financial reports. Requirements: Bachelor's degree in Commerce, Finance, or a related field. Minimum 1–2 years of relevant experience in the hospitality/resort industry . Proficiency in accounting software; experience with Hotsoft is mandatory. Strong analytical and problem-solving skills. Attention to detail and ability to work independently. Only male candidates are eligible for this position. Benefits: Food and accommodation provided by the resort. Salary as per industry standards and experience. Opportunity to work in a reputed hospitality brand in Kerala. Location: Vagamon, Pine Valley Road, Kolahalamedu, Kerala – 685501 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Work Location: In person Expected Start Date: 01/08/2025
Key Responsibilities: Handle day-to-day financial transactions and accounting activities. Maintain accurate records of resort income and expenses. Prepare monthly financial reports, profit & loss accounts, and balance sheets. Manage GST, TDS, payroll accounting, and statutory compliance. Monitor budgets and support cost control initiatives. Coordinate with the central finance team and auditors. Use Hotsoft software for billing, revenue tracking, and financial reports. Requirements: Bachelor's degree in Commerce, Finance, or a related field. Minimum 1–2 years of relevant experience in the hospitality/resort industry . Proficiency in accounting software; experience with Hotsoft is mandatory. Strong analytical and problem-solving skills. Attention to detail and ability to work independently. Only male candidates are eligible for this position. Benefits: Food and accommodation provided by the resort. Salary as per industry standards and experience. Opportunity to work in a reputed hospitality brand in Kerala. Location: Vagamon, Pine Valley Road, Kolahalamedu, Kerala – 685501 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Work Location: In person Expected Start Date: 01/08/2025
Key Responsibilities: 1. Food Preparation & Cooking: Prepare ingredients and basic mise-en-place for various dishes. Cook or assist in cooking authentic North Indian (e.g., tandoori, gravies, biryani) or South Indian (e.g., sambar, avial, dosa) dishes. Follow recipes and presentation standards strictly. Assist in buffet setup and live counters when needed. 2. Hygiene & Safety: Maintain the highest level of kitchen cleanliness and food hygiene (FSSAI standards). Use and store kitchen equipment safely and properly. Ensure proper storage of raw and cooked items as per FIFO (First-In, First-Out) method. 3. Inventory & Supplies: Inform supervisors about stock requirements in time. Assist in receiving and checking the quality of raw materials. Minimize food wastage and ensure proper portion control. 4. Teamwork & Communication: Coordinate with kitchen and service teams to ensure timely food service. Follow instructions from CDP or Sous Chef. Help train junior staff if required. 5. Other Duties: Assist during banquets and special events. Adhere to grooming and uniform standards of Adrak Hotels. Take responsibility for your station’s performance. Qualifications & Skills Required: Minimum 1–2 years of experience in a hotel or resort kitchen preferred. Culinary Diploma or relevant certification is an advantage. Basic knowledge of North or South Indian cuisine (depending on role). Ability to work under pressure and willingness to learn. Good physical stamina and flexibility for shift work. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Food provided Work Location: In person
Operations Management Supervise daily F&B operations in the restaurant, room service, and banquet (if applicable) Ensure all outlets are clean, well-stocked, and ready for service Monitor staff attendance, grooming, and discipline Coordinate with the kitchen team for timely food preparation and delivery Check table setups, buffet arrangements, and bar readiness Team Supervision & Training Lead and motivate service staff (waiters, stewards, captains) Assign duties and schedule shifts Train new staff on service standards, menu knowledge, and safety protocols Conduct daily briefings to communicate menu changes, guest expectations, or special events Guest Service & Satisfaction Greet and interact with guests to ensure excellent service Handle guest complaints promptly and professionally Monitor service flow and solve issues proactively Ensure personalized service for VIP or repeat guests Sales & Reporting Promote upselling of food and beverages Monitor sales performance of the outlet Assist in preparing daily sales reports and handovers Report any maintenance or inventory issues to the F&B Manager Compliance & Hygiene Ensure staff follow hygiene, safety, and sanitation standards (FSSAI/ISO if applicable) Adhere to fire, safety, and health regulations Conduct routine checks for temperature control, food storage, and cleanliness Coordination & Communication Work closely with kitchen, housekeeping, and front office for guest needs Support banquet operations for events, weddings, or conferences Handle vendor deliveries related to F&B supplies (if needed) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹19,000.00 per month Work Location: In person
Operations Management Supervise daily F&B operations in the restaurant, room service, and banquet (if applicable) Ensure all outlets are clean, well-stocked, and ready for service Monitor staff attendance, grooming, and discipline Coordinate with the kitchen team for timely food preparation and delivery Check table setups, buffet arrangements, and bar readiness Team Supervision & Training Lead and motivate service staff (waiters, stewards, captains) Assign duties and schedule shifts Train new staff on service standards, menu knowledge, and safety protocols Conduct daily briefings to communicate menu changes, guest expectations, or special events Guest Service & Satisfaction Greet and interact with guests to ensure excellent service Handle guest complaints promptly and professionally Monitor service flow and solve issues proactively Ensure personalized service for VIP or repeat guests Sales & Reporting Promote upselling of food and beverages Monitor sales performance of the outlet Assist in preparing daily sales reports and handovers Report any maintenance or inventory issues to the F&B Manager Compliance & Hygiene Ensure staff follow hygiene, safety, and sanitation standards (FSSAI/ISO if applicable) Adhere to fire, safety, and health regulations Conduct routine checks for temperature control, food storage, and cleanliness Coordination & Communication Work closely with kitchen, housekeeping, and front office for guest needs Support banquet operations for events, weddings, or conferences Handle vendor deliveries related to F&B supplies (if needed) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹19,000.00 per month Work Location: In person
Key Responsibilities: 1. Food Preparation & Cooking: Prepare ingredients and basic mise-en-place for various dishes. Cook or assist in cooking authentic North Indian (e.g., tandoori, gravies, biryani) or South Indian (e.g., sambar, avial, dosa) dishes. Follow recipes and presentation standards strictly. Assist in buffet setup and live counters when needed. 2. Hygiene & Safety: Maintain the highest level of kitchen cleanliness and food hygiene (FSSAI standards). Use and store kitchen equipment safely and properly. Ensure proper storage of raw and cooked items as per FIFO (First-In, First-Out) method. 3. Inventory & Supplies: Inform supervisors about stock requirements in time. Assist in receiving and checking the quality of raw materials. Minimize food wastage and ensure proper portion control. 4. Teamwork & Communication: Coordinate with kitchen and service teams to ensure timely food service. Follow instructions from CDP or Sous Chef. Help train junior staff if required. 5. Other Duties: Assist during banquets and special events. Adhere to grooming and uniform standards of Adrak Hotels. Take responsibility for your station’s performance. Qualifications & Skills Required: Minimum 1–2 years of experience in a hotel or resort kitchen preferred. Culinary Diploma or relevant certification is an advantage. Basic knowledge of North or South Indian cuisine (depending on role). Ability to work under pressure and willingness to learn. Good physical stamina and flexibility for shift work. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Food provided Work Location: In person
Key Responsibilities: Greet guests warmly and ensure a smooth check-in and check-out process Handle room reservations, cancellations, and modifications using Treebo PMS / HotSoft Manage guest queries, complaints, and special requests professionally Maintain front desk records, payments, and daily reports Coordinate with housekeeping, F&B, and other departments for guest satisfaction Upsell rooms and hotel services to maximize revenue Handle OTA and walk-in bookings efficiently Ensure compliance with hotel policies, safety standards, and brand service guidelines Requirements: Minimum 1 year of experience in a Front Office or Receptionist role in a hotel Familiarity with hotel software systems (HotSoft / Treebo PMS preferred) Strong communication skills in English, Hindi, and local language (preferred) Ability to handle pressure, multitask, and work in shifts Basic computer and billing knowledge Customer-first attitude and problem-solving skills Perks & Benefits: Food and Accommodation Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Key Responsibilities: Clean and maintain guest rooms, bathrooms, corridors, and public areas. Change bed linens, replenish amenities, and ensure rooms are guest-ready. Handle laundry and linen management. Report maintenance issues to the supervisor. Follow hygiene and safety standards. Provide courteous and professional service to guests when required. Requirements: Previous experience in housekeeping/hospitality preferred, but not mandatory. Ability to work in a team and follow instructions. Attention to detail and commitment to cleanliness. Willingness to work shifts, weekends, and holidays. Benefits: Competitive salary based on experience. Food and accommodation . Staff training and growth opportunities within Adrak Hotels & Resorts. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Key Responsibilities: Clean and maintain guest rooms, bathrooms, corridors, and public areas. Change bed linens, replenish amenities, and ensure rooms are guest-ready. Handle laundry and linen management. Report maintenance issues to the supervisor. Follow hygiene and safety standards. Provide courteous and professional service to guests when required. Requirements: Previous experience in housekeeping/hospitality preferred, but not mandatory. Ability to work in a team and follow instructions. Attention to detail and commitment to cleanliness. Willingness to work shifts, weekends, and holidays. Benefits: Competitive salary based on experience. Food and accommodation . Staff training and growth opportunities within Adrak Hotels & Resorts. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Key Responsibilities: Greet guests warmly and ensure a smooth check-in and check-out process Handle room reservations, cancellations, and modifications using Treebo PMS / HotSoft Manage guest queries, complaints, and special requests professionally Maintain front desk records, payments, and daily reports Coordinate with housekeeping, F&B, and other departments for guest satisfaction Upsell rooms and hotel services to maximize revenue Handle OTA and walk-in bookings efficiently Ensure compliance with hotel policies, safety standards, and brand service guidelines Requirements: Minimum 1 year of experience in a Front Office or Receptionist role in a hotel Familiarity with hotel software systems (HotSoft / Treebo PMS preferred) Strong communication skills in English, Hindi, and local language (preferred) Ability to handle pressure, multitask, and work in shifts Basic computer and billing knowledge Customer-first attitude and problem-solving skills Perks & Benefits: Food and Accommodation Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Provident Fund Work Location: In person