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Front Office Manager

The Byke Old Anchor Beach Resort And Spa

0 years

3 - 4 Lacs

cavelossim

Posted:10 hours ago| Platform: GlassDoor logo

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Skills Required

checks maintenance training reports communication

Work Mode

On-site

Job Type

Full Time

Job Description

A Front Office Manager is responsible for overseeing the daily operations of the front office, ensuring excellent guest experiences and efficient administrative functions.

Key Responsibilities

Guest Services: The Front Office Manager greets and checks in guests, manages reservations, and coordinates with housekeeping and maintenance staff to ensure a smooth guest experience.
Staff Management: This role involves supervising front desk staff, training new employees, and preparing work schedules. The manager evaluates employee performance and ensures that all staff adhere to company policies.
Administrative Duties: The Front Office Manager prepares monthly reports, manages the departmental budget, and oversees cash handling procedures. They also handle guest complaints and special requests, ensuring prompt resolution.
Communication: Maintaining effective communication with other hotel departments is crucial for ensuring smooth operations. The manager relays important information to staff and addresses any issues that arise.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Food provided
Paid time off

Language:

English (Preferred)

Work Location: In person

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