Front Office Manager

Company Description

Sterling Holiday Resorts Limited, with over 30 years of expertise, is a leading hospitality company in India, managing 50+ resorts, hotels, and retreats across 45 destinations. Strategically located in diverse leisure locations, our properties are highly rated on TripAdvisor and known for award-winning service. As a part of Fairfax Financial Holdings Limited since 2014, we combine global perspectives with warm Indian hospitality. Sterling is committed to providing immersive experiences that rejuvenate the soul, making every holiday a celebration of life and love. For more opportunities, write to us at careers@sterlingholidays.com.

Role Description

This is a full-time, on-site role for a Front Office Manager located in Jaisalmer. The Front Office Manager will oversee daily operations of the front desk, ensure customer satisfaction, manage property-related tasks, and handle budgeting and financial responsibilities. The role also involves hiring and training front office staff. The objective is to maintain high standards of customer service and efficient property management.

Qualifications

• Customer Satisfaction and Customer Service skills
• Experience in Property Management
• Proficiency in Budgeting and financial oversight
• Experience in Hiring and training staff
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks and work under pressure
• Bachelor’s degree in Hospitality Management or related field
• Previous experience in a similar role is preferred