Front Office Manager

As a Front Office Manager at Skyworld Hotel & Resort, your primary responsibility will be to oversee the front desk operations to ensure that our guests have a pleasant experience throughout their stay. Your duties will include managing the reception area, supervising staff, handling guest inquiries and complaints, coordinating with other departments, and maintaining smooth communication flow. Your role will play a crucial part in upholding high standards of guest service and overall efficiency at the front desk. Key Responsibilities: - Managing Staff: You will be in charge of overseeing the front desk staff, ensuring they are well-trained and providing excellent service to our guests. - Managing Guest Relations: You will be responsible for handling guest inquiries, requests, and complaints to ensure a positive guest experience. - Managing Reservations and Billing: You will oversee the reservation process, ensure accuracy in billing, and handle any billing-related inquiries. - Coordinating & Reporting: You will be required to coordinate with other departments within the hotel and provide regular reports to the management team. This position requires someone who can join on an immediate basis and is located at SH 19, Nagaur Road, Jasrana, Kuchaman City, Rajasthan - 341508. About the Company: Prevoir InfoTech is a company incorporated in 2012, specializing in IT consulting, branding, and marketing services for the hotel industry. Our focus areas include website design & development, software development, SEO/SMO services, and more. Join us in our commitment to providing exceptional services to our guests and maintaining high standards within the hospitality industry.,