Front Office Manager cum Accountant

As a Front Office Manager, your role involves managing the staff, providing exceptional customer service, overseeing operations, communicating effectively, and analyzing performance metrics. Key Responsibilities: - Recruit, hire, and train new front office staff. - Assign tasks, manage schedules, and monitor performance. - Address employee concerns and resolve issues. - Greet guests warmly, handle inquiries, and resolve complaints. - Manage check-in, check-out procedures, and oversee cash handling. - Ensure cleanliness, compliance, and manage office supplies. - Communicate with guests, staff, and other departments effectively. - Generate reports, analyze data, and identify areas for improvement. Qualifications Required: - Excellent communication and interpersonal skills. - Strong customer service orientation. - Leadership and supervisory abilities. - Problem-solving and decision-making skills. - Ability to work under pressure and manage multiple tasks. - Proficiency with relevant software and systems. The company prefers candidates with a Bachelor's degree and prior experience in a front office role within the hospitality industry, showcasing a track record of exceptional customer service and leadership in team management.,